Clinic Payment Poster- Full Time

Job Summary
We are seeking a motivated and detail-oriented Payment Poster to join our dynamic healthcare team! In this vital role, you will be responsible for accurately posting payments from insurance companies, patients, and other payers into our electronic medical record (EMR) and electronic health record (EHR) systems. Your expertise will ensure that all financial transactions are correctly recorded, supporting smooth billing processes and timely revenue cycle management. This position offers an exciting opportunity to contribute to efficient medical billing operations while working with cutting-edge healthcare technology. If you thrive in a fast-paced environment and have a passion for precision, this role is perfect for you!

Key Job Functions

• Answer the telephone promptly in a courteous and professional manner and relay calls accurately and effectively.
• Maintains a neat and orderly work area.
• Strives to accommodate the needs of the physician’s offices and the patient.
• Consistently utilizes correct demographic information when keying into ECW.
• Record evaluations of nursing interventions, including patient responses.
• Maintains a good rapport with hospital staff and physician offices
• Demonstrates strong patient satisfaction skills.
• Demonstrates understanding of retrieving BCBS, Medicare and Medicaid eligibility using on-line services.
• Always maintain patient confidentiality
• Demonstrates ability to use copy machine, fax, telephone and adding machine
• Locate and use department SDS, infection control, fire and emergency manuals.
• Can describe roles/functions of administration, nursing supervisor, security and other departments.
• Knowledge of the correct procedure when misses a punch on the Kronos system.
• Performing other duties assigned by the Director
• Uses time efficiently. Prioritizes work well.
• Attends a minimum of seventy-five percent departmental staff meetings and in-services.
• Reports for scheduled shift on time; prepared to assume duties.
• Reports to work in proper uniform or attire.
• Badges in on arrival and out upon leaving
• Follows policy for reporting sick or absent 100% of the time.
• Leaves for meal break on time and returns on time
• Varies work schedule or shift, (working overtime, leaves early when requested, work shifts other than regularly scheduled as required) to meet department staffing needs.
• Works overtime only with appropriate approval when requested by manager or supervisor approval.
• Schedules for all PTO days with supervisory approval.
• Adheres to hospital and departmental policy and procedure 100% of the time.
• Performs all duties as assigned

Education

High school diploma or equivalent preferred

Experience

Must have computer skills, some medical terminology background, good communication skills with insurance companies and patients regarding billing issues.

Complexity of Duties and Responsibilities

All payment posters must be able to post insurance and personal payments to patient accounts into our system. Work insurance denials and make appropriate corrections to be rebilled. Must work on the ageing reports related to insurance and patient balances. Open mail checks, make deposits.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person