Order Fulfillment Specialist

Company Overview

Join the Sigler family!

Russell Sigler Inc., headquartered in Tolleson, Arizona, has been an independent distributor of industry-leading Carrier products for over 50 years throughout the Southwestern US. In 2012, Sigler received the ACE award for the fastest growing privately owned business in Arizona. In 2010, in a joint venture with Carrier Air Conditioning, Sigler acquired the California territory making Sigler one of the largest HVAC distributors in the world.

Sigler employees have the choice of many benefit options, including Medical, Vision, Dental, Life insurance, Long and Short Term Disability, Long Term Care, Critical Illness and Accident insurance. Additional benefits include a Health Savings Account (HSA), Employee Assistance Program (EAP), 401(k), Profit Sharing, 401(k) Matching, Pet Insurance, Legal Shield/Prepaid Legal, paid vacation, sick leave and holidays.

Position Summary:

The Order Fulfillment Specialist is responsible for entering all commercial orders into the company ordering platform (SAGE).

Key Duties and Responsibilities:

• Review and evaluate all documentation of order submission from sales
• Ensure all proper approval and documentation per order entry policy; resolve discrepancies or missing documentation
• Enter order into company ordering platform (SAGE) and work with appropriate department(s) to secure order
• Monitor order status and timely communicate updates; respond accordingly to any change requests from sales
• Maintain good communication with operations team, company’s sales teams and management
• Backup for other order fulfillment employee(s) when needed
• Other assignments as requested by management

Critical Knowledge and Skills:

• Accuracy, analytical skills and attention to detail are required
• Excellent interpersonal, organizational, oral and written communication skills
• Proficiency in Microsoft Word, Excel and Outlook
• Good judgment and planning skills
• Interact with all levels of management
• Team player, co-operative, proactive and fast learner
• Multi-task and work independently to prioritize and perform tasks efficiently even when under pressure or time constraint
• Follow tasks through to completion
• Type 45 wpm per minute
• Work in a constant state of alertness and in a professional manner

Education and Experience:

• High School Diploma or equivalent
• Prior HVAC knowledge and plan reading experience preferred
• Prior knowledge of SAGE X3 is preferred

** Russell Sigler, Inc. (Sigler) is an equal opportunity employer. All applicants will be considered for employment based on merit, qualifications, and business need **

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Sage: 1 year (Preferred)
• HVAC: 1 year (Preferred)

Ability to Commute:

• Tolleson, AZ 85353 (Required)

Work Location: In person

Benefits:

Salary : $36,449 - $48,504