Smith Lake - Office Manager

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Position Description

Office Manager – Russell Marine Smith Lake

Join Our Team!

We are looking for a highly organized, detail-oriented Office Manager to oversee the daily administrative and accounting operations of our growing marine dealership. This position plays a vital role in supporting our Sales, Service, Parts, Accessories and Finance departments while ensuring our customers receive an exceptional experience from start to finish.

If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping operations running smoothly, we'd love to hear from you.

Responsibilities

• Manage daily office operations and administrative staff.
• Process customer deposits, payments, and financing paperwork.
• Manage company checkbooks, receipts, and office accounts
• Prepare daily bank deposits and cash reconciliation
• Manage and track inventory for retail merchandise and parts to ensure adequate inventory levels
• Order and maintain office supplies
• File and maintain accurate customer, vendor, and dealership records
• Manage and complete storage work orders in a timely manner
• Answer and directs phone calls while providing excellent customer service
• Greet and assist customers in a professional manner
• Maintain organized office systems and ensure all paperwork is completed accurately
• Sort and receive retail merchandise in a timely manner
• Coordinate and support dealership events and projects as needed
• Help coordinate and create social media posts, events, and campaigns
• Assist with payroll processing and employee onboarding paperwork.
• Maintain accurate customer, vendor, and inventory records.
• Coordinate title, registration, and documentation for boats and trailers as required.
• Prepare reports for management and maintain confidential records.
• Support the Sales, Service, Parts, and Finance departments with administrative needs.
• Ensure compliance with company policies and applicable state and federal regulations.
• Perform general office duties and other responsibilities assigned by management

Qualifications

• Previous office management, dealership administration, or accounting experience preferred.
• Experience with marine, automotive, or powersports dealerships is a plus.
• Strong knowledge of Microsoft Office (Excel, Word, Outlook).
• Experience with dealership management software is preferred.
• Excellent organizational and time management skills.
• Strong communication and customer service abilities.
• Ability to multitask while maintaining attention to detail.
• High level of integrity and professionalism.

What We Offer

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match (if applicable)
• Employee discounts
• Opportunities for professional growth and advancement
• A fun, team-oriented environment centered around the boating lifestyle

If you're ready to build your career with a company that values teamwork, customer service, and a passion for boating, we encourage you to apply to