Clinical Liaison - Inpatient Rehab and Critical Illness

Rush Specialty Hospital

Critical Illness Recovery Hospital Inpatient Rehabilitation Hospital

Location: Chicago, IL

Clinical Liaison - Business Development (RN)

Base salary between $78,000 - $116,000 per year (based on relevant years of experience)

Why Join Us

• Earn More: Uncapped monthly bonus program
• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
• Ease the Burden: Company Paid Parking
  
  

Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase in referrals and admissions.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
  
  

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse in IL
• Two or more years of inpatient, acute care experience.
  
  

Preferred Experience

• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting.
• One or more years of successful experience in sales and business development.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.