Lead Epic Application Analyst - MyChart

Location: Chicago, Illinois / Remote / Hybrid

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IT Pt Exprnce & Strat Prtnrshp

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 2

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $77.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush University Medical Center is seeking a Lead Epic Application Analyst – MyChart to join our dynamic Digital & Information Services team. In this highly impactful role, you will serve as a technical and strategic leader for the Epic MyChart application, overseeing complex projects that enhance the digital patient experience across the Rush system. You’ll work cross-functionally with clinical, operational, and IT teams to assess needs, lead system design and optimization, and ensure seamless integration with other Epic modules.

This position offers a unique opportunity to shape the future of patient engagement through technology. If you're an Epic-certified professional with deep experience in MyChart, project leadership, and system integration—and you're passionate about delivering innovative, user-centered healthcare solutions—apply today!

Qualified candidates e xemplify the Rush mission, vision, and values and act in accordance with Rush policies and procedures.

Responsibilities:

• Leads and monitors multiple large-scale projects within multiple functional departments.
• Performs highly complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Mentors more junior members of the team.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 7 years of Epic application experience.
• An Associate degree and nine (9) years of Epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

• Currently certified in Epic MyChart.
• Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Salary : $46 - $77