What are the responsibilities and job description for the Network Operations Technician or Engineer -Any Nex-Tech Location position at Rural Telephone Service Company Inc?
Nex‑Tech is seeking a skilled Network Operations professional to support the design, monitoring, and reliability of our Internet, voice, video, carrier grade fixed wireless, and data networks. This position may be filled at either the Technician or Engineer level based on the selected candidate’s experience, technical depth, and ability to work independently.
Key Responsibilities:
- Support carrier grade, fixed wireless, routers, switches, firewalls, servers, and network management systems[JS1] [AR2]
- Monitor, maintain, and troubleshoot IP‑based networks to ensure stability, performance, and reliability
- Proactively identify and resolve network issues impacting customer service
- Document and manage IP address schemes and network configurations
- Support Enterprise customer networks and services
- Assist with or lead network design, provisioning, upgrades, and expansions (experience dependent)
- Serve as a technical escalation resource for complex network issues
- Support regulatory and service requirements, including CALEA
What you bring:
- Knowledge of Linux, SQL and TCP-IP Protocols and/or Engineering
- Knowledge of Cisco, Ericson, Brocade, Fujitsu 1FINITY, and Ciena equipment as well as other common lines
- Ability to organize, prioritize, and handle multiple work assignments
- Knowledge of layer 2 and layer 3 switching, QoS, MPLS, 802.1Q tagging, and emerging IP LAN and transport protocols
- Knowledge of network testing software and remote testing procedures
- Must possess a valid driver's license
Education and Experience:
Associate degree in Communications Technology, Computer Information Systems or the equivalent. Plus, three to five years of experience in Wireless technology, LAN/WAN networking, Central Office transport, IP transport, routing and network design, or equivalent experience.
We Offer:
- Enjoy a 4% flat contribution to your 401(k), regardless of participation
- 401(k) also includes company match up to 6%
- Paid vacation and sick leave, with carry over
- Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions.
- Free Nex-Tech internet & discounted services
- Performance based annual merit increase and profit sharing bonus
- Paid maternity leave
- Encouragement and tools for personal growth & more
If you’re someone who enjoys solving complex network issues, supporting customers and internal teams, and contributing to a stable, high performing network environment, apply with us today!
Nex-Tech is an equal opportunity provider and employer.
Salary : $68,106 - $93,784