What are the responsibilities and job description for the Customer Sales Assistant position at Rural Telephone Service Company Inc?
Our Customer Sales Assistant sells and promotes products and services, prepares customer contracts, and processes payments. Duties also include working closely with customers answering questions, processing adjustments to accounts, and resolving billing issues. The right person must be outgoing, maintain a proficient knowledge of products and services, have excellent oral and written communication skills, be community driven, and must also be willing to travel to work in various offices in the Nex-Tech service area.
Desired Knowledge, Skills, or Abilities:
- Skill in customer service and customer relations.
- Skill in operating a personal computer using data base, word processing, and spreadsheet software.
- Ability to communicate with customers, co-workers, and various business contacts in a courteous and professional manner.
- Ability to listen to the customer, determine needs, and suggest appropriate technology solutions.
Education and Experience:
- High school diploma, or the equivalent.
- One year of customer service, telephone sales, or equivalent work experience preferred.
- Bilingual (English/Spanish) a plus.
We Offer:
- Enjoy a 4% flat contribution to your 401(k), regardless of participation
- 401(k) also includes Company Match up to 6%
- Paid Vacation and Sick Leave, with carry over
- Full coverage Health, Vision and Dental Insurance, with up to $6,000 Health Savings Contribution option
- Free Nex-Tech Internet & discounted services
- Performance based Annual merit increase and profit sharing bonus
- Paid Maternity Leave
- Encouragement and tools for personal growth & more
Nex-Tech is an equal opportunity provider and employer.
Salary : $16 - $20