Application Analyst II

About Us

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.

How We Reward You

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program

15% Associate Discount

Dave Ramsey’s SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

What You’ll Do

As an Application Analyst II, you will be overseeing Oracle ERP applications like XStore, SIOCS and CE. You will provide assistance when needed to ensure that the systems and system processes needed for the business are monitored, maintained, and running smoothly, acting as a technical point of contact to fix application and systems issues - usually on an immediate basis.

• Support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems.
• Act as a bridge between business stakeholders and technical teams, ensuring that Xstore solutions meet business needs and align with organizational goals.
• Provide functional, and technical support, troubleshooting, and guidance to end users.
• Troubleshoot and resolve system-related issues in a timely manner.
• Create and maintain training and process materials/documentation.
• Create functional documents such as training instructions for end users.
• Assist with training end users on software systems.
• Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress.
• Provide business applications and technical assistance when applications are being designed, developed and tested.
• Participate in all phases of Software Development Life Cycle (SDLC).
• Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  
  

Supervisory Responsibilities

None

Essential Qualities For Success

• At least 4 years of applications support experience and a bachelor’s degree or equivalent combination of experience and education.
• 2 or more years of experience with Oracle POS and related Oracle ERP applications.
• Demonstrated analytical and problem-solving skills.
• Strong attention to detail.
• Proactive attitude.
• Willingness to learn.
• Excellent verbal and written interpersonal and communication.
  
  

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.
• Capability to lift 15 pounds periodically.
• Ability to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $66,000- $76,600 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.