Medical Secretary

MEDICAL SECRETARY

Exeter Health Center, Falls, PA

Family Practice Medical Office

Full time or Part time

Job Description:

General Description (Job Summary): The Front Desk is responsible for front desk operations including patient check-in/check-out, scheduling, insurance verification, and assisting with sliding fee program. Ensures efficient patient flow and excellent customer service.

Education, Training and Experience(Qualifications):

· High School Diploma required

· Medical office experience required

· Strong communication, organization, multitasking, and computer skills required

Special Skills and Aptitudes:

· Excellent customer service and patient relations skills

· Strong verbal and written communication abilities

· Ability to multitask in a fast-paced environment

· Proficiency in EHR systems and basic computer applications

· Appointment scheduling and calendar management skills

· Insurance verification and payment processing accuracy

· Attention to detail and strong organizational skills

Working Conditions and Other Requirements:

· Ability to sit or stand for extended periods throughout the workday

· Frequent use of computer systems, phones, and office equipment

· Continuous interaction with patients, staff, and the public

· Ability to manage a fast-paced front desk environment with frequent interruptions

· Exposure to confidential information requiring strict adherence to HIPAA regulations

Position Responsibilities:

· Check in and check out patients accurately

· Verify and update insurance information

· Schedule and maintain full patient schedule

· Assist patients with Sliding Fee Discount Program

· Collect payments and co-pays

· Answer phones and triage calls to staff

· Scan and upload documents to EHR

· Always maintain professional customer service

· Enter annual recalls and/or schedule appointments for return visits as indicated by the provider

· Perform necessary tasks for any audit

· Assist with the completion of claim forms, leave of absence forms, return to school or work forms, etc.

· Perform other duties within capabilities as assigned by supervisor or executive staff

· Adhere to all personnel policies in the conduct of personal and employment maters

Benefits:

• 403(b)
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Malpractice insurance
• Paid jury duty
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• We do mandatory drug testing if hired.

Experience:

• Medical office: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Medical scheduling: 2 years (Preferred)
• Dental office : 2 years (Preferred)
• Medical terminology: 2 years (Preferred)

Work Location: In person

Salary : $31,901 - $43,241