Case Manager-Landmark

POSITION SUMMARY

The Case Manager?Landmark Place position is responsible for providing support, guidance and referrals to formerly homeless tenants residing in our permanent supportive housing program. Some travel is required to meet the needs of the program participants and may vary depending upon the program.

ESSENTIAL RESPONSIBILITIES

• Conduct an initial assessment to determine program eligibility
• Work with tenant/client to create an individualized service plan to address whatever obstacle(s) they are facing
• Provide on-going case management support for eligible tenants/clients including budgeting and other life skill assistance that promotes independent living
• Make referrals and coordinate care plans with outside service providers as needed
• Assist eligible clients in securing mainstream benefits
• Conduct frequent meetings with tenant/client to evaluate progress on individual and program goals
• Responsible to ensure confidentiality of client files
• Responsible for all client level data entry of clients in all applicable databases
• Prepare quarterly reports on numbers served, status and successful outcomes. Provide additional reports as required
• Responsible for timely return of phone follow up with clients and providers
• Organize transportation to needed appointments through medical transportation, bus route/token education, or local affordable taxis
• Complete housing unit inspections on a regular basis to help support a positive living environment Perform initial and annual inspections using HUD guidelines & Housing Quality Standards Inspection Form
• Serve as program liaison to landlords for relationship building including RUPCO?s property management team
• For certain programs ? help guide prospective tenants/clients in housing search and help move them through the housing application and interview process
• Review and negotiate all lease terms with landlord
• Some flexibility to work hours as business necessitates and to best serve the clients of the program
• Other duties as assigned

Health, Safety, & Compliance

• Maintain a safe work environment in a clean, organized, and safe manner. Conduct daily inspections of work areas to look for unsafe conditions
• Actively participate in health and safety practices and accident prevention
• Ensure all accidents are reported to supervisor and Human Resources, thoroughly investigated, and properly documented. Investigate near-miss incidents to determine root cause to promote accident prevention
• Use all required safety devices and personal protective equipment

Agency Standards

• Demonstrate positive work attitudes and habits. Act as a role model for success for individuals
• Maintain a clean and neat appearance consistent with agency standards
• Attend all required meetings and trainings
• Participate in training programs for professional growth as scheduled and approved
• Responsible for understanding and adhering to RUPCO Inc.?s applicable program rules, regulations, and policies

Salary: $41,000-$45,000

REQUIRED QUALIFICATIONS

Education:

• Bachelor?s Degree in in human services related field (social work, psychology, or mental health counseling) is highly recommended
• CASAC, or other relevant certifications highly recommended
• High school diploma required

Experience:

• 3 years of experience working in the human services field and/or Case Management Experience is required
• Experience with senior, disabled, low-income and/or HIV/Aids populations preferred
• Must have knowledge of entitlement benefits programs and resources available for senior, low income, and/or disabled populations

Skills:

• Must have good communication and interpersonal skills and the ability to work with

diverse groups

• Computer literacy and data base experience in excel and access helpful
• Must have current driver?s license and reliable vehicle for travel

BONA FIDE WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requests for reasonable accommodation will be reviewed per ADA standards.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; under hand to finger, handle, or feel; and reach with hands and arms. This position may require the employee to bend, kneel, stoop, crouch, crawl, or climb. The position requires frequent lifting up to 20 pounds.

Affirmative Action & EEO Statement: It is the policy of RUPCO Inc. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

As part of the company?s equal employment opportunity policy, RUPCO Inc. will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.