What are the responsibilities and job description for the Production Administrator / Customer Service Rep position at Ruffhouse Vinyl Play Systems?
Job Title: Production Admin/Customer Service Rep
Company: RuffHouse Vinyl Play Systems
Location: Rigby, ID (in Office)
Would you like to be part of a fast-growing company where every day brings new challenges and exciting opportunities? RuffHouse Vinyl Play Systems is looking for a dynamic and driven individual to join our team at our brand new location as a Customer Service Representative (CSR) / Executive Assistant.
About Us At RuffHouse Vinyl Play Systems, we inspire real connection, growth, and fun by creating beautiful, quality playsets for families. Our team is passionate about delivering exceptional products and our core values shape everything we do:
- High Quality
- Safety
- Take Action
- Growth Mindset
- Look Beyond Yourself
- Optimistic
If you are eager to grow with a supportive and fun team, we’d love to hear from you!
About the RoleYou will play a pivotal role in our operations, helping manage customer service, coordinating logistics, and supporting the company owners. Key responsibilities include:
- Customer Service: Communicate with customers via phone, email, and chat to provide product information, address inquiries, and resolve issues with a friendly and professional approach.
- Logistics Coordination: Assist in organizing shipping and installation schedules for our playsets, ensuring smooth and timely deliveries.
- Executive Assistance: Support the company owners with tasks such as scheduling, administrative duties, and project coordination to help keep the business running efficiently.
Qualifications (What We’re Looking For)
- Strong customer service and communication skills.
- A positive attitude and a passion for problem-solving.
- Excellent organizational skills.
- Ability to thrive in a fast-paced, ever-changing environment.
- A self-starter with a proactive approach to challenges.
- Alignment with RuffHouse’s core values.
- Experience in customer support, warranty processing, or scheduling is a plus.
- Proficiency in computer systems and record-keeping.
Why Join RuffHouse?
- A fun, positive, and dynamic workplace where no two days are the same.
- Opportunities for personal and professional growth.
- Be part of a company making a difference for families everywhere.
How to ApplyIf you’re excited about this opportunity and think you’d be a great fit, fill out the form here: https://www.ruffhouseplaysystems.com/careers/
We look forward to welcoming you to the RuffHouse family!
Pay: $15.00 - $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $18