What are the responsibilities and job description for the Parts Counter Sales position at Rueter & Zenor Co?
Description
Rueter’s Equipment has been serving our communities for over 70 years and we’re still growing. We are a family-owned distributor of world class Agriculture and Construction equipment such as Case IH, Kubota, Hyundai, JCB, Ashland, and more. Launch your career and join an organization that is committed to serving our team, our customers, and our community.
Job Title: Parts Counter Sales
Reports to: Parts Manager
Job Summary:
Perform all functions related to the receiving, sales and delivery of parts in a professional and positive manner.
Essential Duties:
1. Greet customers/answer parts calls with a positive attitude
2. Sell products and/or services to meet customer’s needs
3. Refer to parts manuals (both hard copy and electronically) to identify exactly the right part(s) for the make, model and year of equipment being serviced
4. Record sales, counter transactions, and parts payment collections; making sure all are billed out correctly
5. Properly invoice customers paying close attention to account, pricing, freight, etc.
6. Stay current on manufacturer/store parts and service programs in order to market and promote additional sales
7. Track all incoming and outgoing parts
8. Receive and stock inventory
9. Organize warehouse
10. Place stock orders
11. Create returns to the supplier for items not needed
12. Assist service technicians to assure they have the correct parts to complete the job
13. Assist service department with gathering /posting parts and invoicing
14. Check on back ordered parts for availability date and inform the service manager and technician
15. Maintain condition of showroom and inventory, making sure all displays are current, clean, free of clutter, and functional at all times.
16. All other task assigned by the Parts Manager
Competencies:•
Positive, team-oriented attitude focused on providing excellent customer service
• Effective oral and written communication skills
• Proficient computer use
• Ability to routinely lift 50 lbs
Responsibility:
This position has no supervisory responsibilities.
Benefits
- Health, dental, vision, and life insurance
- 401K with company match.
- Generous PTO
- Competitive Salary
Work Environment:
This job operates primarily in an indoor environment, but includes work in areas that are not climate controlled. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are typically Monday through Friday, 7:30 a.m. to 5 p.m. with some evening and weekends as necessary. Competitive Wage and Benefit Package including Health, Dental, & Vision Insurance and 401K match.
Travel:
No overnight travel is expected for this position. There will be occasional local day travel.
EEO Statement:
Rueter’s is an equal opportunity employer. Rueter’s provides equal opportunity to all employees and job applicants without regard to age, race, national origin, religion, sex, gender, gender identification, sexual orientation, disability, genetic information, military status, or other protected classifications.