Mass Torts Legal Assistant

Mass Torts Legal Assistant Orlando, FL Full Time Mass Torts Mid Level Company Overview Rubenstein Law has been getting justice for personal injury victims since 1988. Founder Robert Rubenstein and CEO Nicole Armstrong have grown Rubenstein Law to over 50 Attorneys, including 20 Partners, 12 board-certified litigators, and over 400 supporting professionals. Today, Rubenstein Law is recognized as a premier name in Personal Injury, representing clients in a variety of case claims, including auto injuries, slip and fall injuries, catastrophic injuries, premise liability, medical malpractice, child & birth injury, motorcycle accident cases, and traumatic brain injury (TBI) cases. Rubenstein Law's Mass Tort division represents clients nationwide in defective products, dangerous drugs, and chemical cases. With a strong reputation for success and billions of dollars won for clients, Rubenstein Law continues to grow to meet the needs of victims nationally. As the Firm expands, Rubenstein Law is committed to providing every single client with the excellent care and attention that has built the Firm's reputation and success. Job Summary The Mass Tort Legal Assistant works alongside their Attorney and Supervisor handling cases in all phases while maintaining an open line of communication with clients, providers, and inter office teams and co-counsels in other states. Responsibilities and Duties Daily interaction with clients, co-counsels, third party vendors, and medical providers via phone, email and remote conferencing Investigate and request all supporting documents to prove clients claim. Including, but not limited to, medical records, proof of use documentation, etc. Review, upload, and process daily correspondence delivered via email, fax or through our paperless software. Interview and assist clients in completing case questionnaires. Build and maintain relationships with their clients to keep them updated on their case. Assist in case resolution, which may include but is not limited to, lien resolution and closing statement preparation. Managing client calls through an outbound dialer. Qualifications and Skills Bi-lingual: (English/Spanish) a plus, but not required. One year minimum office experience. Excellent Customer Service skills. Strong multitasking skills, highly organized, and detail oriented. Able to work accurately and efficiently in a high-paced environment Benefits Paid Time Off (PTO) plus 8-paid holidays Staff and Attorney bonuses Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages) Group and Optional Life insurance 401(k) with company matching