What are the responsibilities and job description for the Administrative Assistant position at Rubber Inc.?
Position Overview
Now Hiring: Administrative Assistant
Job Type: Monday-Friday, 8am-5pm.
Salary Range: $20.00 - $24.00 per hour.
Location: Charlotte, NC.
What’s In It for You:
- Competitive salary.
- Health.
- Dental.
- 401K.
- And more…
Who We Are:
We are a warehouse distributor selling to the automotive, commercial, and off-the-road industries. We provide tools, equipment, tire repair materials and supplies to these industries. We have been in business since 1939 with locations in Chicago, IL., Durand, WI., St. Louis, MO., and Charlotte, NC.
Job Summary:
We are searching for a driven and detail-oriented team player to provide the highest quality support services to internal and external customer accounts, as well as our national sales team. This position will have the tools and resources available to be successful.
What You’ll Do:
- Confirm orders that ship out daily.
- Process credit card payments for customers who pay with credit cards.
- Assist with inventory cycle counts daily.
- Monitor inbound and outbound calls as needed.
- Monitor inbound emails from customers and other team members as needed.
- Respond to orders efficiently so that products are delivered in a timely and accurate manner.
- Coordinate with customers and sales team members regarding discrepancies and errors on orders.
- Ensure each customer receives excellent service and problems are resolved in a timely manner.
- Review and process customer returns.
- Assist in the warehouse with pulling, checking, packing outbound shipments.
- Assist in the warehouse with receiving inbound inventory.
- Assist in the warehouse with restocking shelves.
- Ensure each customer receives excellent service and problems are resolved in a timely manner
- Address customer and employee satisfaction issues promptly.
- Follow workers’ safety and health regulations.
- Adhere to high ethical standards and comply with all regulations.
What You’ll Need:
- Excellent communication skills (written and verbal)
- Great organizational skills.
- Detail oriented.
- Attendance and Punctuality.
- Experience in customer service.
- Experience in the tire industry (recommended)
Please visit our website to know more about us: https://rubber-inc.com/
Pay Range
USD $20.00 - USD $24.00 /Hr.Salary : $20 - $24