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IT Support & Service Analyst

Ruan Transportation Management Systems
Des Moines, IA Full Time
POSTED ON 9/23/2026
AVAILABLE BEFORE 10/21/2026
This is a full-time position working onsite in Des Moines, IA.

Assess and troubleshoot basic support issues while applying understanding of modern software, hardware, systems, and applications. Participate in on-call rotation for support outside of core hours.

Responsibilities:

  • Troubleshoot, resolve, and escalate IT issues. Fulfill IT requests.
  • Create and maintain accurate records and technical documentation.
  • Perform technical cross-training with team members.
  • Perform other specialized tasks in relation to established career development plans.

Salary.com Estimation for IT Support & Service Analyst in Des Moines, IA
$50,322 to $60,044
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