Technical Service Application Engineer - RTV Elastomers

Job Summary:

The Technical Service Applications Engineer is responsible for providing process support and testing of RTV Team products using a variety of mixing, coating, dispensing, and curing equipment. This position is also responsible for the general upkeep and maintenance of Shin-Etsu owned mixing, coating, dispensing, and curing equipment that is used to demonstrate products at customer locations and for in house processes development.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Carry out Technical Service Requests approved by management
• Provide accurate test data from each batch
• Work with supervisor to develop and perform special testing processes requests for use in support of the RTV sales team
• 3D model and print prototypes as needed
• Safely operate all equipment in the Technical Service & Development (TS&D) lab, including but not limited to: Flacktek and Thinky speed mixers, double planetary mixers, Shinegawa (finger) mixer, Instron, heat press, etc.
• Conduct physical testing using tensometer, durometer, rheometers, viscometers, and other pieces of analytical equipment as needed
• Create sales support tools for the sales team/customers to use our materials (sample kits, etc.)
• Maintain and have prepared for immediate shipment all Shin-Etsu owned meter/mix and dispensing equipment that may be used for trials at end users
• Maintain an accurate record of all equipment used for outside trials and their maintenance and use history
• Stay up to date on technology involving spray, coating, dispensing, and curing systems being introduced to the manufacturing market (PVA, Greco, FAI equipment, etc)
• When requested by an RSM, and approved by manager, run appropriate coating, spraying, dispensing, and curing trials in house using in-house equipment
• Report results in Technical Service & Development (TS&D) Report format, noting all testing protocols and results
• Develop positive relationships within the coating, spraying, dispensing, and curing systems manufacturing base to facilitate knowledge sharing and support
• Maintain accurate records of all testing performed and materials used in a library for future reference by other TS&D personnel and the outside sales team
• Consolidate past QC data for customer/sales requests for current production materials
• Travel to manufacturers, customers, and tradeshows to increase knowledge base, facilitate product trials, and demonstrate RTV group products (~15% annually)
• Perform other duties as assigned by manager