What are the responsibilities and job description for the Truck Driver/ Customer Care Specialist position at RTC Services?
Join RTC Services as a Full-Time Truck Driver/Customer Care Specialist in Bellefontaine, OH. This unique position combines the excitement of driving large vehicles with the satisfaction of providing exceptional service to our community.You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Be part of a team that empowers individuals and supports local businesses, all while enjoying the camaraderie of a fun and forward-thinking environment.Your role as a Truck Driver/ Customer Care SpecialistAs a Full-Time Truck Driver/Customer Care Specialist at RTC Services, you will play a vital role in our mission by driving to customers for pickups and drop-offs of essential items. This position emphasizes the importance of creating and maintaining strong customer relationships, ensuring satisfaction with every interaction. You will have the opportunity to engage with clients, understand their needs, and foster lasting connections. Additionally, you will actively seek out new business opportunities, contributing to our growth while empowering individuals and strengthening communities.Requirements for this Truck Driver/ Customer Care Specialist position:To excel as a Full-Time Truck Driver/Customer Care Specialist at RTC Services, candidates should possess the following:Superior customer service is essential, as you will be the face of our organization, interacting with clients and addressing their needsExcellent communication skills and an ability to build rapport with customers via phone and emailStrong driving skills, particularly in operating large vans and box trucksPreparing shipments for shipping to companies, assuring inventory counts are accurate, creating sales orders, loading, and unloading customer inventoriesHighly Organized, Coordination of pickups / drop-offs with customersResponsible for organization of the loading dock and keeping it clean to make it easier for shipments to be received in or going outFamiliarity with basic software tools for tracking deliveries and managing customer relationships is also necessary to streamline operations and efficiently schedule runs daily, training providedA proactive mindset, coupled with excellent problem-solving abilities, will enable you to identify new business opportunities and enhance customer satisfactionIf you're ready to leverage your skills and make a positive impact in our community, we want to hear from you!Knowledge and skills required for the position are:Experience driving a large van and box truckExperience with use of forklift and motorized pallet jacks, assurance that batteries are sufficiently chargedCustomer serviceHighly organized, self-starterExcellent Communication skills-verbal and writtenTeamwork with team members and associatesHigh school diploma or GEDPass background check and drug screenValid Ohio Driver License with 4 or less points18 years of age or older
Salary : $16 - $21