What are the responsibilities and job description for the Sales Development Representative (SDR) - B2B Technology Solutions position at RST Solutions Inc.?
Company Description
Since 2003, RST Solutions has been a leading provider of advanced technology solutions, specializing in SAP, Oracle Cloud, JD Edwards, AI, Automation, and Business Process Automation (BPA). With over 120 experts and a portfolio of 100 global clients, we drive digital transformation across industries such as manufacturing, distribution, pharmaceutical, and retail. Our mission is to streamline operations, enhance decision-making, and enable growth through best-in-class ERP, BPA, and Supply Chain Management solutions. We pride ourselves on offering tailored strategies through comprehensive 360-degree analysis to align cutting-edge technology with our clients' unique goals and business objectives.
Role Description
This is a full-time, on-site role located in Malvern, PA for a Sales Development Representative (SDR) in B2B Technology Solutions. The SDR will focus on lead generation, qualifying new business opportunities, and supporting the sales team to meet company objectives. Responsibilities include identifying prospective clients, conducting outreach via calls and emails, scheduling and coordinating meetings, and maintaining accurate records of sales activities in the CRM. The role is pivotal in driving customer acquisition efforts and maintaining a strong sales pipeline.
The Opportunity
RST Solutions is looking for a highly motivated and ambitious Sales Development Representative (SDR) to join our dynamic sales team. This is a critical, entry-level role for an individual with 2 years of B2B sales experience who is eager to launch a successful career in technology sales.
You will be the frontline of our growth, responsible for identifying and generating new business opportunities across various industries for our portfolio of cutting-edge solutions.
Key Responsibilities
- Lead Generation & Qualification:
- Proactively research and identify potential client accounts and target contacts that align with RST Solutions’ ideal customer profile.
- Execute high-volume outreach via phone calls, emails, and social selling (e.g., LinkedIn) to engage and qualify new leads.
- Articulate RST Solutions' value proposition clearly and compellingly to potential clients, focusing on how our solutions (SAP, Oracle, AI, Automation) can solve their business challenges.
- Pipeline Management:
- Qualify leads based on established criteria (e.g., BANT—Budget, Authority, Need, Timeline) and nurture prospects to generate well-qualified sales opportunities.
- Schedule discovery meetings and hand off qualified leads to the Account Executive team.
- Accurately track and manage all sales activities, pipeline updates, and prospect information in the CRM system.
- Collaboration & Learning:
- Work closely with Account Executives and Marketing teams to develop targeted outreach strategies and optimize messaging.
- Continuously learn about our diverse technology solutions and the latest trends in ERP, AI, and Automation.
Qualifications
- Strong skills in Inside Sales and Lead Generation to identify and engage potential clients effectively
- Proficient in Communication and Business Development to build relationships and understand client needs
- Experience in Sales with a proven track record of meeting or exceeding targets
- Proficiency in CRM software and familiarity with B2B sales processes
- Exceptional organizational and time management skills to handle multiple tasks effectively
- Ability to work collaboratively with a sales team and independently
- Bachelor’s degree in Business, Marketing, or a related field is preferred
- Prior experience in the technology solutions industry is an advantage