Office Manager

Job Summary
RSI Home Improvement in Saint Johns, MI is seeking a dynamic and highly organized Office Manager to lead administrative operations and ensure the smooth functioning of our office environment. This role is vital in coordinating daily administrative tasks, managing office systems, and supporting team members to foster a productive and welcoming workplace. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to handle a variety of responsibilities with enthusiasm and professionalism.

Responsibilities

• Perform daily office operations, including managing front desk activities and multi-line phone systems to ensure efficient communication.
• Maintain organized filing systems, data entry, and record keeping using tools like Microsoft Office, Google Workspace, and QuickBooks.
• Provide exceptional customer service by greeting visitors, managing inquiries, and supporting client interactions with professionalism and courtesy.
• Coordinate calendar management, appointment scheduling, and meeting arrangements for staff members or executives.
• Handle clerical duties such as contacting customers by phone and or email, managing correspondence, and performing general administrative support tasks.
• Support bookkeeping activities including invoicing, expense tracking, and basic financial record management.
• Manage office supplies inventory, coordinate repairs or maintenance needs, and ensure the office environment remains organized and welcoming.
• Assist with special projects along side upper management.
• Demonstrate excellent phone etiquette while supporting customer support efforts via phone or email communications.
• Utilize organizational skills to prioritize tasks effectively while maintaining high levels of accuracy in all work.

Experience

• Proven experience in office management or administrative roles with a strong background in clerical work and customer service.
• Familiarity with office software such as Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and QuickBooks for bookkeeping purposes.
• Previous experience handling multi-line phone systems, front desk operations and, receptionist duties in professional settings.
• Demonstrated organizational skills with the ability to manage multiple priorities efficiently while maintaining attention to detail.
• Experience with data entry, filing systems, proofreading documents, and calendar management is essential.
• Knowledge of office equipment operation including printers, scanners, and basic troubleshooting skills are preferred.
• Strong time management skills combined with excellent phone etiquette to provide outstanding customer support in a fast-paced environment. Join our team as an Office Manager where your organizational talent will drive operational excellence! We’re committed to creating a vibrant workplace that values your skills and supports your professional growth every step of the way.

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $65,000 - $70,000