What are the responsibilities and job description for the Front Desk Supervisor | Full time position at RSDA?
Overview
We are seeking a highly organized, patient-focused Front Desk Supervisor to lead the daily operations of our front office. This role is responsible for overseeing front desk staff, ensuring exceptional patient/customer service, maintaining efficient office workflows, and supporting administrative functions. The ideal candidate is a strong leader with excellent communication skills and the ability to thrive in a fast-paced environment.
Responsibilities
- Supervise and support front desk team members.
- Ensure a welcoming and professional experience for all patients, customers, and visitors.
- Coordinate daily front office operations and workflow.
- Manage scheduling, appointments, and office communications.
- Handle customer concerns and resolve issues professionally.
- Maintain accurate records and ensure office procedures are followed.
- Collaborate with management to improve processes and efficiency.
- Assist with administrative duties and special projects as needed.
Qualifications
- Dental administrative experience required
- Previous supervisory or management experience preferred.
- Strong customer service and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Effective verbal and written communication skills.
- Proficiency with Microsoft Office and Dental office management software.
- Ability to work independently and lead a team in a professional manner.
What We Offer
- Competitive pay of $30.00 per hour
- Full-time, stable Monday through Friday schedule
- Supportive and collaborative work environment
- Opportunities for professional growth and advancement
- Paid time off and benefits package (if applicable)
Pay: From $30.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $30