What are the responsibilities and job description for the Account Manager position at RS Medical?
Description
About Us
RS Medical designs and builds prescription-grade medical devices that deliver pain relief and support muscle rehabilitation. Our durable medical equipment empowers patients with severe, often debilitating musculoskeletal conditions to receive safe, effective treatment in the comfort of their homes. Since 1990, we’ve helped more than 1.5 million patients across the U.S. reduce pain, restore mobility, and return to the activities they love.
The Role
As an Account Manager, you will play a pivotal role in driving adoption of RS Medical products by healthcare practitioners. You’ll build trusted relationships, provide education and support, and ensure our devices are seamlessly integrated into patient treatment plans.
What You’ll Do
- Develop, maintain, and grow customer relationships within a defined territory
- Build a strong pipeline of prospects and revenue opportunities through superior sales skills
- Educate healthcare practitioners and patients on the proper use of RS Medical products
- Ensure compliance with regulations and contractual requirements governing product adoption
- Support and oversee Field Service Representatives as needed
- Document and track sales and administrative activities in Salesforce
- Manage product inventory in alignment with company policies
- Participate in meetings, marketing events, and ongoing training sessions
Requirements
What You’ll Bring
Proven experience in:
- Building and managing accounts with a focus on exceptional service
- Establishing and expanding professional relationships within healthcare settings
- Promoting and explaining innovative medical technologies
- Presenting and discussing scientific material with confidence
- Persuading healthcare practitioners to evaluate and adopt new treatments
- Influencing decision-makers in clinics or hospitals
Education & Experience:
- Bachelor’s degree or equivalent combination of education and experience
- VA/DOD sales experience strongly preferred
- U.S. Veteran or Armed Forces Reserve background a plus
- Workers’ Compensation or Personal Injury Protection experience required
Skills & Attributes:
- Exceptional integrity and professionalism
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Proficiency with Microsoft Office and Salesforce
- Ability to independently manage tasks and prioritize effectively
- Valid driver’s license and current automobile insurance
How We’ll Support You
- Competitive base salary plus monthly commission and expense reimbursement
- Comprehensive medical, dental, and vision insurance
- 401(k) with company contribution
- Generous paid time off: 3 weeks of vacation to start, plus sick time and holidays
- Life insurance, disability coverage, and FSA/HSA options
- Company-paid employee assistance program
Additional Information
This is a remote position requiring frequent travel (up to 70%). The role involves extended periods of sitting, talking, and computer use, with occasional standing, walking, and lifting up to 25 pounds. Account Managers must meet hospital credentialing requirements (e.g., Reptrax, Vendormate) and may occasionally be exposed to patients with infectious diseases. Flexibility to work long or extended hours is expected.