Business Development Director - International

To Help Save More Lives

RQI Partners is a mission-driven joint partnership between the American Heart Association and Laerdal Medical, transforming how resuscitation training is delivered so more people receive lifesaving care.

We work across the healthcare landscape to ensure clinicians and lay responders are confident and competent — every patient, every time.

Founded in 2018, we’re growing fast and looking for people passionate about making an impact. Learn more about the role below!

Position Overview:

Lead the commercial growth of AHA/non‑AHA digital programs across APAC, LATAM, and MENA (including UAE and KSA) through a partner‑led model—accelerating the transition from ILT to Blended, HeartCode Complete (HCC), and RQI at scale. Co‑own new ARR and renewals with in‑country teams and partners; run a disciplined operating rhythm (pipeline, forecast, QBRs); and coordinate multi‑region partners and pricing/exception governance in partnership with the Senior Director, International.

Position Holder is Accountable For:

Commercial growth & new account acquisition:

• Own the international new‑business development in partnership with in‑country teams and distributors/partners; build, qualify, and advance a multi‑quarter pipeline across APAC, LATAM, and MENA.
• Co‑own ARR, renewals and subscription targets with field/partner leaders; deliver scalable plays to increase HCC/RQI adoption and expansions.

Partner go‑to‑market & enablement:

• Run the partner operating rhythm (weekly pipeline syncs, quarterly reports, shared targets, and forecast hygiene).
• Maintain one commercial owner per partner in each region; for multi‑region partners, coordinate ownership and terms with the Senior Director.
• Launch enablement playbooks and integrated campaigns in collaboration with International Marketing (positioning, demand, launch execution).

Deal leadership & pricing governance:

• Lead proposals and negotiations; propose commercial terms and escalate pricing/discount exceptions above threshold to the Senior Director for approval.
• Ensure compliance with internal approval workflows and documentation standards.

Forecasting & operating cadence:

• Drive weekly pipeline reviews, deal inspection, and forecast hygiene with partners and in‑country teams.
• Lead/participate in quarterly business reviews (QBRs) and provide quarterly reporting on performance metrics.

Customer success & adoption outcomes:

• Ensure implementation quality and measurable customer outcomes with partner leadership; remove barriers to adoption, expansions, and renewals.
• Capture market feedback to inform pricing, packaging, and the Alliance portfolio roadmap.

Regional coverage & collaboration:

• Establish predictable regional coverage, including two late‑day APAC office‑hours blocks/week and quarterly field rotations (batched travel).
• Collaborate cross‑functionally with International Marketing, Finance, Legal, and Product/Portfolio teams.

Required Skills & Competencies:

• Bachelor’s degree in business or relevant field. An equivalent combination of education and experience may be considered for otherwise highly qualified candidates in lieu of a degree.
• 10 years combined relevant business/field/sales/marketing or related experience.
• Clear and effective English communication skill, both written and verbal.
• Ability to travel up to 40% (domestic & international) to Central and South America, Asia Pacific and the Middle East including United Arab Emirates and the Kingdom of Saudi Arabia based on business needs; flexible hours for regional coverage (APAC late‑day).
• Spanish bilingual preferred; Portuguese proficiency a plus; APAC cultural fluency a plus; Arabic proficiency a plus.
• Experience driving partner‑led growth, pricing/discount governance, and multi‑country commercial agreements for subscription‑based digital programs preferred.

The estimated annual base salary for this position is $130,000 to $140,000. Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.

RQIP Benefits Include:

• Generous PTO & Holidays
• Remote Work Environment (some positions require travel)
• Comprehensive Medical, Dental and Vision
• HSA & FSA Account Options, with employer HSA contribution
• 401k with Employer Match & Profit Sharing
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development Opportunities
• Student Loan Repayment Assistance
• Eligibility for Annual Bonus
• Wellness Reimbursement Program
• Pet Insurance