IT Help Desk - Virginia

Founded in 1996, RQC, LLC. has established itself as a trusted force in Southern California's commercial and governmental Design-Build sector. Today, we operate on a national scale with active projects from coast to coast.

As a comprehensive Design-Build firm, we deliver fast-track solutions for new commercial construction serving both public and private sector clients. Our core expertise lies in the Department of Defense market.

We are looking for an IT Help Desk Technician to be based out of our Virginia office. In this role, you will serve as the first point of contact for technical support across all company employees, office locations, and active project sites. You will be responsible for keeping employees productive by identifying and resolving issues across hardware, software, and networking, while upholding both company and DoD cybersecurity requirements. Day-to-day responsibilities include equipment deployment and upkeep, ticket management, onboarding support for new hires, and assisting with technology setup at offices and job sites. You'll partner closely with fellow IT staff, project teams, and third-party vendors to deliver secure, dependable technology services throughout the organization.

Qualifications:

• High school diploma or equivalent required


• Minimum of three years of hands-on end-user support experience, including hardware/software troubleshooting and IT device management in a professional setting


• Industry certifications such as CompTIA A , Network , Security , or Microsoft credentials strongly preferred


• Background supporting users in construction, engineering, or design environments is a plus

About RQC, LLC. RQC is a full-service contracting and design firm specializing in Design/Build delivery for public and private clients, with deep roots in the Department of Defense sector. We are guided by a simple mission: "to provide our customers with the best built environment while being the first choice of all stakeholders."

Our capabilities span construction, architectural design, trade services, virtual design and construction, and LEED/sustainable design management - with project values ranging from $30M to over $100M. We have completed work across California, Florida, Georgia, Louisiana, North Carolina, Puerto Rico, South Carolina, Virginia, Washington, and internationally at U.S. Naval Base Guantanamo Bay, Cuba.

Everything we do is built on three core values: Quality, Integrity, and Leadership. Our team thrives on collaboration, embraces innovation, and is dedicated to earning the trust of every client and partner we serve. In exchange, we offer a strong workplace culture, highly competitive pay, and an exceptional benefits package.

 

** For consideration you must apply online www.rqconstruction.com/careers

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices) marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, veteran status, or any other basis or status protected by federal, state, or local law or ordinance or regulation.

All candidates considered for hire must provide evidence of identity and U.S. work authorization at the time of hire. Additionally, all candidates must successfully pass a drug screening and commercial criminal background check, including a stricter Department of Defense background check, for access to job site at military base (if applicable for position being hired for).