Inside Sales Associate

Position Summary

The Sales Associate at provides exceptional customer service and supports the sales process by assisting customers with product selection, generating quotes, and processing orders. This role requires strong product knowledge, effective communication skills, and a customer-focused approach to meet client needs. The Sales Associate will also assist with cash management, payment processing, and general office cleaning duties as part of the overall support for day-to-day operations.

Key Responsibilities:

• Assist customers in person, over the phone, and via email with product selection and inquiries.
• Prepare and provide accurate quotes based on customer specifications.
• Process sales orders and ensure timely and accurate documentation.
• Maintain an in-depth understanding of products and services, including metal roofing and siding materials.
• Collaborate with internal departments to ensure accurate inventory and order fulfillment.
• Build and maintain customer relationships, addressing concerns and providing solutions. Assist in showroom organization and product display to optimize the customer experience.
• Follow up with customers to ensure satisfaction and promote repeat business.
• Cash management and processing payments/checks.
• Perform general cleaning duties, including maintaining cleanliness in the office, breakroom, and restrooms, ensuring an organized and sanitary environment.

Skills

• Strong customer service skills with a focus on building relationships.
• Strong computer skills (Excel, Word, etc.)
• Proven sales experience, preferably in an inside sales environment.
• Familiarity with Salesforce or similar CRM/ERP software is highly desirable.
• Ability to analyze market trends and adapt strategies accordingly.
• Excellent verbal and written communication skills in English.
• Proficient in outbound calling techniques, including warm calling strategies.
• Strong organizational skills with the ability to manage multiple tasks effectively.

Join us as an Inside Sales Representative where your contributions will directly impact our success while providing you with opportunities for professional growth within the company!

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid training

Compensation Package:

• Profit sharing

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Commute:

• Welaka, FL 32193 (Required)

Ability to Relocate:

• Welaka, FL 32193: Relocate before starting work (Preferred)

Work Location: In person

Salary : $30,000 - $35,000