Assistant Store Manager- Independence KS

Our Assistant Store Managers need to be strategic in thinking, detail-oriented, very organized, a visible leader, and must have the ability to hold their teams accountable to results.

As an Assistant Store Manager, you will be responsible for supporting the day to day operations of your service center and leading the team to profitability through managing key performance indicators such as oil change count, sales, labor, customer satisfaction scores and more.

Qualifications:

• Customer Service skill set is required
• Computer and technology skills are required
• Being able to read, write and understand simple math is required
• Associates degree or equivalent experience in the field
• Valid Driver's License

Essential Responsibilities:

• Uphold the Strickland Brothers core values as an ambassador to the brand in the field
• Meets all budgets consistently (Sales, oil change counts, labor, NPS Scores, etc.)
• Create a weekly, well-planned schedule meeting the weekly deadline as set forth by the Area Manager
• Ensure Strickland Brothers University is completed by all employees within 30 days of hire date
• Compliance with OSHA and EPA regulations
• Store and Equipment Maintenance
• Effective problem solving skills/solutions with customers and employees
• Supervision - Ensuring our policies and procedures are followed at all times
• Build a positive culture in their service center through core values and encouragement
• Interviewing and hiring new employees for the service centers
• Consistently score acceptable levels on our Customer Evaluation Audits

Specific Overview:

Your primary role as an Assistant Store manager at Strickland brothers is to ensure the highest level of customer service. It is imperative that you understand how serious we take our customer satisfaction core value. You will be managing the day-to-day operations of the service center. This includes but not limited to ensuring that the operational procedures are completed on each vehicle, training, encouraging, speaking with customers, scheduling/staffing, maintaining a clean service center & meeting
KPI’s.

Other Expectations:

• To be the first point of contact of support for our employees
• Always open the store on time and never close it early
• Some weekend work is required

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)
• Vehicle Maintenance: 1 year (Required)
• Customer Service: 1 Year (Required)

Work Location: In person

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Can you tell us about any skills or experience you have that might be helpful in this job, specifically vehicle maintenance, customer service, and management?
• Do you have full availability? If not, please list the days/times you are unavailable to work:
• What is your expected salary?

Ability to Commute:

• Independence, KS 67301 (Required)

Work Location: In person

Salary : $12 - $15