What are the responsibilities and job description for the Maintenance Coordinator position at RPM Phoenix Valley?
We’re seeking a detail-oriented, service-minded Maintenance Coordinator. This is an in-office full time position focused on smooth, timely maintenance operations.
What you’ll do:
*Intake, create, and track maintenance work orders in our property management software schedule and
dispatch vendors; coordinate access, keys, and lockbox codes
*Work with tenants on maintenance issues
*Monitor work order progress, ensure timely completion, and escalate urgent issues
*Assist with turnover/make-ready coordination for move-ins and move-outs
*All aspects of maintenance work orders including trouble shooting and assigning to techs with budgets
*Work with homeowners for approval for maintenance estimates
*Work with home warranty companies
*Status follow up on all work orders
*Bill work orders in Appfolio and Peachtree systems
*Obtain estimates for HOA maintenance projects, presenting to the board for approval
*Administrative Duties such as filing, data entry, scanning, phones and key management
*Maintain vendor records (W-9s, COIs), update contact lists, and help onboard new vendors
*Research and hire new vendors
*Prepare daily/weekly status reports for the property manager
What you’ll bring:
*1 year of experience in maintenance coordination, admin, property management, facilities,
or a fast-paced admin/customer service role (property management experience
preferred)
*Strong communication skills via phone and email; calm, professional demeanor
*Excellent organization and follow-through; able to juggle multiple priorities
*Tech savvy: property management or ticketing systems (e.g., AppFolio) and Microsoft Excel,
Word and Outlook
*Basic understanding of residential maintenance terminology and common repair timelines
and troubleshooting