What are the responsibilities and job description for the IT Support Specialist / Desktop Support Technician position at RPC Company?
IT Support Specialist / Desktop Support Technician
$27/hr | Onsite – Downtown Chicago (Loop / Financial District) | 5 Days Onsite
Open-Ended Contract with possible conversion to permanent, full-time employee with benefits & PTO
RPC Staffing is hiring an IT Support Specialist / Desktop Support Technician for a respected global financial advisory client in Downtown Chicago.
This is an open-ended contract role through RPC Staffing with no fixed end date currently defined. This role is 5 days onsite. Conversion to the client may be possible later, but it is not guaranteed.
What You’ll Support
• Windows laptops and desktops
• Microsoft 365, Outlook, and Teams
• Active Directory tasks
• Printers, peripherals, and office hardware
• Remote access and connectivity issues
• Equipment setup, office moves, and tickets
• Local office users and remote employees
What You Need
• 2 years of hands-on IT support experience
• Windows troubleshooting skills
• Microsoft 365 / Office 365 support experience
• Active Directory knowledge
• Strong communication and customer service skills
• Ability to work onsite 5 days per week in Downtown Chicago
Strongly preferred: CompTIA A , Network , and/or Security certifications.
Nice to have: experience having worked at a Managed Service Provider, ServiceNow, ConnectWise, BeyondTrust, AVD, Netskope, and/or Azure.
Education: Associate and bachelor's degrees are a huge plus, but most certainly not required to be considered. The client has previously expressed interest in interviewing candidates who have strong hands-on experience with no degree but relevant certifications.
RPC Contractor Benefits
Eligible RPC contractors may have access to:
• Medical coverage after 60 days
• Supplemental medical options
• Dental, vision, term life, and short-term disability
• Virtual care and wellness resources
• PTO and paid holiday eligibility after 2,000 hours worked
Benefits are subject to eligibility rules, hours worked, plan terms, and company policy.
Interested? Apply today!
Interviews will happen this week and if qualified, expect a quick call shortly after application.
Salary : $27