Office Assistant/Sales Associate

Employment Position – Office Assistant/Sales Associate

R.P. Lumber Location: Robinson, IL

Summary of Position

The Company is looking for a general office specialist to provide financial, administrative and clerical services in a retail lumber and building material store environment. In addition to performing general bookkeeping and office clerical work, the position is responsible for assisting and interacting with customers and contractors both in person (sales counter) and via electronic communication methods (i.e., phone, facsimile, email) concerning the sale of lumber and building materials in a prompt and courteous manner.

Responsibilities of Position:

• Verify, reconcile, and post details of business transactions, such as funds received (cash, checks and credit cards), and totals accounts, using calculator or computer.
• Responsible for preparing and /or entering a variety of information into applicable forms and documents, spreadsheets, and the point-of-sale and accounting system software, utilizing prescribed procedures established by the Company.
• Responsible for performing cash register reconciliations / balancing procedures in accordance with company policy.
• Perform various administrative functions including data entry, answering phones, preparing and distributing reports and maintaining records in accordance with company policy.
• Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary.
• Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets.
• Research credits, returns, and late payments as needed.
• Assist customers in the purchase and delivery of special order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.).
• Cooperate with the credit department in obtaining customer credit information and aid in collecting delinquent accounts
• Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products within showroom.
• Perform other assigned job duties and responsibilities in the store / showroom as requested by the General Manager

Required Skills:

• Good math skills with an understanding of basic bookkeeping principles (A/P, A/R, Payroll, etc.)
• Strong computer skills with working knowledge of Microsoft Office programs (Word & Excel) preferred.
• Ability to learn and utilize 3rd party software applications at an intermediate level.
• Ability to provide professional customer service and work in a team-oriented environment.

Qualifications:

• High school diploma or general education degree (GED).
• 1 year of prior related work experience preferred.
• An acceptable driving record, valid state issued driver’s license (Missouri locations require a Class E license).
• Highly organized with a strong attention to detail.
• Flexibility to successfully multi-task in a fast paced environment, working with multiple team members.
• Ability to work a flexible schedule, including weekends and holidays.
• Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. 

Pay Rate / Wages & Benefits

$15 - $20 (Hourly Rate)

R.P. Lumber Co. offers the following opportunities and benefits to Full-Time employees:

• Competitive Wages
• Health / Dental / Vision / Term-Life and Short-Term Disability Insurance
• Employer-paid Basic Life Insurance
• Profit Sharing / 401k
• Paid Time-off & Holidays
• Employee Merchandise Discount

R.P. Lumber Co. offers the following opportunities and benefits to Part-Time employees:

• Competitive Wages
• Profit Sharing / 401k
• Paid Time-off
• Employee Merchandise Discount

Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

R.P. Lumber Co., Inc. (“R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.