What are the responsibilities and job description for the Front of the House position at ROYALTY EATS LLC?
Guest Interaction: Welcome and greet guests, manage reservations, and escort diners to tables
Service Coordination: Relay customer requests to kitchen or bar staff, provide menu explanations, and ensure timely delivery of food and beverages
Customer Support: Handle complaints gracefully, provide suggestions for dining or entertainment, and ensure guests leave satisfied
Operational Duties: Clear tables, process payments, maintain cleanliness, and assist with setup of food and beverage stations
Team Collaboration: Work closely with other FOH staff, including servers, hosts, bartenders, and managers, to maintain efficient service flow
Administrative Tasks: Answer phones, manage walk-in and online reservations, and document guest interactions as needed