Warehouse Shipping and Receiving Associate

Shipping & Receiving Associate

Department: Shipping & Receiving
Location: Royal Threads – Aberdeen, North Carolina
Employment Type: Full-Time
Reports To: Shipping Supervisor

Position Summary

Royal Threads is seeking an experienced Shipping & Receiving Associate to join our warehouse operations team. The ideal candidate will have hands-on experience with shipping and receiving, including processing shipments through FedEx and UPS, receiving incoming freight, verifying shipments, preparing customer orders, and maintaining accurate shipping and receiving records.

The Shipping & Receiving Associate must be detail-oriented, dependable, organized, and able to work efficiently in a fast-paced manufacturing and warehouse environment.

Essential Responsibilities

Shipping

• Process daily customer orders for shipment accurately and efficiently.
• Prepare packages, cartons, pallets, and other shipments for delivery.
• Create and apply accurate FedEx and UPS shipping labels.
• Use FedEx and UPS shipping systems to process shipments and verify shipment information.
• Schedule and prepare shipments for daily carrier pickups.
• Verify package counts, shipping addresses, service levels, and shipping documentation.
• Scan packages and orders throughout the shipping process as required.
• Ensure orders are properly packed, labeled, staged, and loaded for shipment.
• Verify shipments are assigned to the correct carrier and service level.
• Prioritize rush, same-day, and time-sensitive shipments.
• Meet daily FedEx and UPS pickup deadlines.
• Identify and report shipping discrepancies, missing packages, damaged merchandise, or incorrect labels.
• Assist with locating and resolving missing or delayed shipments.

Receiving

• Receive incoming shipments from carriers, vendors, and other company locations.
• Unload and move incoming cartons, pallets, and materials safely.
• Verify incoming shipments against packing slips, manifests, purchase orders, or other documentation.
• Check quantities and inspect shipments for visible damage or discrepancies.
• Report shortages, overages, damaged merchandise, or incorrect shipments to the appropriate supervisor.
• Accurately scan and process incoming shipments according to company procedures.
• Apply or verify pallet and carton identification labels.
• Ensure received merchandise and materials are directed to the correct department or staging area.
• Maintain accurate receiving records and documentation.
• Assist with researching missing or misdirected shipments.
• Coordinate with other departments when received materials are needed for production or customer orders.

Warehouse & Operations Responsibilities

• Maintain an organized and clean shipping and receiving area.
• Properly stage incoming and outgoing shipments.
• Load and unload cartons, boxes, pallets, and other materials.
• Operate pallet jacks and other approved material-handling equipment safely.
• Assist with inventory movement and organization.
• Follow established procedures for scanning, labeling, staging, and transferring merchandise.
• Work closely with Shipping, Production, Folding, Embroidery, and other departments to meet customer deadlines.
• Communicate shipping and receiving issues promptly to management.
• Follow all company safety, attendance, timekeeping, and operational policies.
• Perform other shipping, receiving, and warehouse duties as assigned.

Required Qualifications

• Previous shipping and receiving experience is required.
• Hands-on experience with FedEx and UPS shipping is required.
• Experience creating shipping labels and processing carrier shipments.
• Experience receiving and verifying incoming freight.
• Ability to read and verify shipping documents, packing slips, and manifests.
• Strong attention to detail and accuracy.
• Ability to work efficiently in a fast-paced warehouse environment.
• Ability to prioritize multiple shipments and receiving tasks.
• Basic computer skills and ability to learn shipping and warehouse systems.
• Ability to communicate effectively with supervisors and coworkers.
• Reliable attendance and punctuality.
• Ability to follow written and verbal instructions.
• Ability and willingness to work mandatory overtime when required.

Mandatory Overtime Requirement

Mandatory overtime is a required condition of this position. Employees may be required to work beyond their regularly scheduled hours based on business needs, customer requirements, production demands, shipping deadlines, carrier pickup schedules, and other operational requirements.

Employees are expected to remain at work when mandatory overtime is assigned and may not leave early or refuse mandatory overtime without an approved and valid reason.

Failure to comply with mandatory overtime requirements may result in corrective action, up to and including termination of employment, in accordance with company policy and applicable law.

Preferred Qualifications

• Experience with FedEx Ground, FedEx Express, and UPS.
• Experience with shipping software or warehouse management systems.
• Experience scanning cartons, pallets, manifests, and shipping documentation.
• Experience in a manufacturing, apparel, embroidery, distribution, or fulfillment environment.
• Forklift or pallet jack experience.
• Experience handling time-sensitive or same-day shipments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to repeatedly lift, carry, push, and pull boxes and packages.
• Ability to lift up to 50 pounds with or without reasonable accommodation.
• Ability to bend, reach, stoop, and work around pallets, cartons, and shipping equipment.
• Ability to safely perform physical warehouse, shipping, and receiving duties.

Work Environment

This position works in a fast-paced warehouse and manufacturing environment. The Shipping & Receiving Associate must be able to work effectively under time-sensitive conditions, particularly when meeting daily FedEx and UPS pickup deadlines, receiving incoming freight, and meeting customer shipping requirements.

Attendance & Reliability

Regular and reliable attendance is an essential function of this position. Employees are expected to report to work on time, remain available for their scheduled shift, and comply with assigned overtime requirements.

Rate of Pay

Pay is determined based on prior experience.

Royal Threads is an equal opportunity employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Shipping & receiving: 1 year (Required)

Ability to Commute:

• Aberdeen, NC (Required)

Work Location: In person