Slot Technical Manager

SUMMARY:

The Slot Technical Manager oversees the Slot Technicians, Technical repairs for Slot Machines and Slot Repair Maintenance Schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

• Schedules all Slot Repair employees for their shifts to insure proper floor coverage.  Looks ahead and plans for vacations and events that would effect or alter the normal operation of the Slot Repair Department.  Insures that all Slot Repair employees schedule breaks.
• Keeps the Casino Games Director informed as to what is expected in his or her absence, and follows up to insure all instructions are carried out.
• Makes entries in the Employee History Files regarding attendance, absences, incidents and overall work performance.  Takes immediate, appropriate action to correct any problems that may occur, up to and including disciplinary notices.
• Writes performance evaluations for Slot Repair employees.
• Maintains confidentiality.
• Conducts interviews with prospective technical candidates.
• Maintains contact with Outside Vendors and make recommendations on purchases as requested by Royal River Casino Management.  Keeps the Senior Gaming Director and/or the Slot Manager advised on any recommendations of purchases.
• Monitors slot part usage and reorders in a timely fashion so as to not run short of repair parts.
• Assigns projects and work assignments to the Slot Repair employees.  Advises the Slot Manager on Slot Repair employee work assignments.  Follows up to insure work assignments are completed in a professional and timely fashion.
• Works closely with the IT Department on all computerized systems.
• Monitors the over all performance of the Slot Machines and all other designated equipment to insure all are operating at maximum performance.

REGULATORY RESPONSIBILITIES:

• Maintains all record’s as mandated by Royal River Casino Management and Flandreau Santee Sioux Tribe  Gaming Regulations.
• Fills out any documentation that may be required, by Royal River Casino Management, Tribal, State, and/or Federal agencies.  Responsible for the completeness and accuracy of any and all documentation required.
• Read, understand and adhere to South Dakota Gaming Rules & Regulations and Flandreau Santee Sioux Tribe Gaming Rules & Regulations.
• Documents with the Casino Games Director and/or Slot Manager, as well as the Slot Managers, in matters that pertain to and/or issues that could effect the over all slot operation. Passes on any memos and documentation as it may pertain to the team as a whole.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular and consistent attendance is required.

EDUCATION AND/OR EXPERIENCE:

• This position requires the person to work on electrical and electronic components in the Casino.
• Must have a Two (2) year degree in electronics or a related field and Three (3) years experience in a Casino Slot Department.
• Must be willing to take any test management deems necessary to qualify for the position.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

• Ability to calculate figures and amounts.
• Ability to apply mathematical concepts.

REASONING ABILITY:

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems.

CERTIFICATES, LICENSES, REGISTRATIONS:  

• FSSTCG Key License.

OTHER RESPONSIBILITIES:

• Orders parts for the On-Line System.
• Provides training to Slot Personnel on Level I, II, III, basic slot machine training.

OTHER SKILLS AND ABILITIES:

• Must have a good understanding of General Slot Department work procedures.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Sensitive areas: 

• Slot Tech Office
• Hard Count
• Soft Count
• Cage
• Slot Bank
• Fill Bank

Sensitive Areas:  Has access to the following keys:

• Vending
• Slot Tech Office
• Soft Count Swipe Card
• Bingo Area
• Hard & Soft Drop Access (with Security Guard)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee works with electricity, mechanical components and moving mechanical parts and may be exposed to second hand smoke.  The noise level in the work environment is usually moderate/loud.