What are the responsibilities and job description for the Social Services Director position at Royal Oaks Nursing and Rehabilitation Center?
Social Services Director
Location: Royal Oaks Nursing and Rehab | Urbandale, IA
Schedule: Full-Time | Monday–Friday
Position Overview
Royal Oaks Nursing and Rehab is seeking a compassionate and experienced Social Services Director to lead the Social Services Department in our skilled nursing facility/Long Term Care in Urbandale, IA. This leadership role serves as an advocate for residents’ social and emotional well-being and oversees all aspects of social services programming, compliance, and departmental operations.
The Social Services Director supports residents, families, and staff through periods of transition, adjustment, and crisis while ensuring regulatory compliance and high-quality resident-centered care.
Key Responsibilities
Develop comprehensive social assessments and individualized care plans, identifying medically related social and emotional needs, realistic goals, and actionable interventions
Actively participate in pre-admission and admissions processes
Serve as a compassionate liaison for residents and families, responding professionally and independently to concerns and needs
Accurately document residents’ behavioral, emotional, and psychosocial status in accordance with regulatory requirements
Provide individual and group support to residents and families during adjustment periods, crises, or special circumstances
Establish, coordinate, and expand a volunteer program to support resident social service needs
Orient new residents and families to the facility and assist with their transition to the community
Qualifications
Bachelor’s Degree in Social Work or a related field from an accredited institution
Knowledge of social service practices, procedures, laws, regulations, and guidelines governing long-term care
Strong communication, documentation, and organizational skills
Benefits
We offer a comprehensive and affordable benefits package, which may include:
Health & Wellness
Medical, Prescription Drug, Dental, and Vision Coverage
Telemedicine Program
Financial Security
Company-Paid Group Life Insurance
Voluntary Term Life Insurance and Short-Term Disability
Work-Life Balance
Planned Time Off (vacation, personal, sick, and applicable state sick leave)
Commuter Benefits
Additional Perks
Employee Assistance Program (EAP)
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Salary : $50,125 - $67,063