Social Services Director

Royal Middletown Nursing and Rehab– AuthentiCare Health Centers | Massachusetts

Join Our Caring Family!

Royal, part of AuthentiCare Health Centers, is seeking a compassionate, organized, and dedicated Social Services Director to join our team at our skilled nursing and rehabilitation facility.

In this role, you will support residents and their families, coordinate social services, facilitate discharge planning, and help ensure residents receive individualized, person-centered care. You will play an important role in promoting residents' emotional well-being, dignity, independence, and quality of life across long-term care, subacute rehabilitation, and memory care services.

If you are passionate about helping older adults and enjoy working collaboratively with residents, families, and healthcare professionals, we encourage you to apply!

Benefits

We offer competitive compensation and a benefits package designed to support your personal and professional well-being, including:

• Weekly pay

• 401(k) retirement plan

• Medical, dental, and vision insurance

• Vacation, holiday, and sick pay

• Pay in lieu of benefits, where applicable

• Tuition reimbursement

• Employee Assistance Program (EAP)

• Employee discount programs, including participating phone providers, club memberships, and other services

Key Responsibilities

• Coordinate discharge planning to support safe and appropriate transitions of care.

• Participate in resident care plan meetings, behavioral support discussions, and interdisciplinary team meetings.

• Help residents and families adjust to the skilled nursing environment and changes in physical or cognitive abilities.

• Provide emotional support to residents and families dealing with end-of-life concerns, grief, loss, and other personal challenges.

• Collaborate with residents, families, and healthcare professionals to establish goals at admission and develop plans to address identified needs.

• Assess residents' psychosocial needs upon admission and at appropriate intervals throughout their stay.

• Advocate for residents' rights, dignity, preferences, and quality of life.

• Maintain accurate, timely, and confidential social services documentation in accordance with facility policies and applicable regulations.

• Maintain knowledge of PASRR requirements and coordinate applicable screening processes.

• Collaborate with the interdisciplinary team on MDS assessments, annual assessments, quarterly reviews, and care planning, as applicable to the role.

• Help identify residents who may benefit from additional social services, emotional support, or community resources.

• Communicate effectively with residents, families, facility leadership, and healthcare team members to promote continuity of care.

• Support compliance with applicable state and federal regulations, including HIPAA privacy requirements.

• Perform other related duties as assigned.

Qualifications and Requirements

• Bachelor's degree in Social Work (BSW) or a related field required, subject to applicable licensing and facility requirements.

• Current Massachusetts Social Work license required, with the appropriate license level for the position.

• Previous experience working with older adults or in a geriatric setting preferred.

• Two years of social work experience in a long-term care or healthcare setting preferred but not required.

• Previous supervisory or management experience is an advantage.

• Experience working with residents living with Alzheimer's disease or other forms of dementia preferred.

• Knowledge of PASRR, MDS, resident assessments, and long-term care regulations preferred.

• Understanding of HIPAA privacy requirements and applicable state and federal regulations.

• Excellent verbal and written communication skills.

• Strong interpersonal skills and the ability to build positive relationships with residents, families, and colleagues.

• Excellent organizational, time-management, and problem-solving skills.

• Ability to manage multiple priorities while maintaining attention to detail.

• Basic computer skills and the ability to maintain accurate electronic records.

• Ability to maintain confidentiality regarding resident, employee, and company information.

• Professional, positive, and collaborative approach to working with people at all levels.

• Reliable attendance and the ability to meet the requirements of the position.

Join Our Caring Family!

At Royal and AuthentiCare Health Centers, we believe quality care begins with compassion, respect, and a genuine commitment to the people we serve. As our Social Services Director, you will have the opportunity to make a meaningful difference in residents' lives while working alongside a dedicated healthcare team.

Apply today and become part of a team that puts residents first!

Equal Opportunity Employer

Royal and AuthentiCare Health Centers are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected under applicable federal, state, or local law.

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