What are the responsibilities and job description for the Patient Coordinator - Front Desk position at Royal Kunia Dental, Inc.?
Job Summary
We are seeking a dedicated and organized Patient Coordinator - Front Desk F/T to join our team. Must have at least one year experience. This role is vital in providing exceptional patient service, managing dental records, and supporting dental operations. The ideal candidate will have strong administrative skills, familiarity with Dentrix software, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations.
Duties
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression
- Schedule appointments efficiently using Dentrix Software
- Verify insurance coverage and perform insurance verification procedures
- Collect patient information, update patient records, and review documentation for accuracy
- Manage multi-line phone systems, answer inquiries with proper phone etiquette, and direct calls appropriately
- Assist with dental billing processes
- Facilitate intake procedures for new patients and update existing patient files
- Maintain accurate filing of dental records and ensure confidentiality of health information in compliance with HIPAA standards
- Support clinic operations by managing front desk activities such as patient check-in/out and appointment confirmations
- Coordinate with dental staff regarding care plans and patient follow-up appointments
Pay: $18.00 - $20.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental receptionist: 1 year (Preferred)
Ability to Commute:
- Waipahu, HI 96797 (Preferred)
Work Location: In person
Salary : $18 - $20