What are the responsibilities and job description for the Designated Coordinator /Designated Manager position at Royal Health?
Full job description
Job Title: Designated Coordinator/Designated Manager
Job Type: Salaried
Full Time
POSITION SUMMARY:
The DC/DM is responsible for providing supervision, support, and assisting with staff -DSP and Other DC development .
The DM will provide oversight to 3 sights located 10-15 minutes apart. The location are IHS sites ( clients/ individuals are in their own homes and we provide services). Each site has 1 or 2 clients.
The DM complies with the Support Plans for individuals receiving services according to federal and state regulations and the organization’s policies and procedures to ensure the quality delivery of services to all individuals served, as well as serving as a first responder to staff and resident’s emergency needs.
Essential Duties and Responsibilities:
Staff Supervision:
o Assist with training, shift scheduling and ongoing support and evaluation of direct care staff.
o Communicate challenges with staffing and/or service recipients’ issues to management.
o Respond to crisis when needed/asked to do so.
o Transport to/from school and or appointment.
o Assist with managing the DSP’s task completion, training, documentation, reporting concerns to the necessary admin.
o Enforcing policies and procedures and 245D compliance and paperwork.
o Organizing and facilitating a monthly team meeting complete with meeting minutes.
o Promoting a positive teamwork environment.
o Assisting with the Implementation of new processes with/for staff.
Managing services, which may be hourly, or 24-hour support.
o Problem solving when emergencies arise.
o Other duties as assigned.
Client Supervision:
o Evaluation of the effectiveness of service delivery, methodologies, and progress on the Individual served outcomes.
o Communicating with individuals, guardians, case managers, behavior analysts, and other team members to decide on services needed to support everyone most effectively.
o Working directly care as needed.
Site Responsibilities:
o Ensuring the completion of service recipient programming, activities, etc.
o Make recommendations to management regarding service recipients programming (introducing new, modifying, or eliminating activities
Communication:
o Observe individuals for evidence of injury or bruises and evaluate for changes in emotional and physical status.
o Report any noted problems to the proper persons immediately and complete a written incident report form.
o Acts as a representative for Royal Crown Homes in a professional manner when required, to families, service coordinators, State officials, community partners, local businesses, and employers.
o Maintains resident confidentiality.
o Maintain confidentiality of the administrative team
o Communicates with Management when items related to individuals’ personal needs and personal space needs to be purchased.
o Treats all individuals and coworkers with dignity, respect, and fairness.
o Provides support to other team members when individuals are having behavioral issues.
Documentation:
o Documents all program data, including but not limited to individual plan data, behavior plan data, community integration logs, assessments, individual funds requests, mileage logs, maintenance requests forms, and supply acquisition forms.
o Ensures that all documentation, staff and resident related is completed accurately and in a timely manner.
All other duties as assigned.
Requirements:
o Demonstrate strong written and oral communications skills.
o proficiently use Microsoft Office, Google Docs, Rtask or Pavillio software
o Pass skills tests related to physical intervention.
o Pass a Department of Human Services background check and provide two professional references.
o Work independently and have strong organizational skills.
Required Experience/Education:
- Required – Must meet Designated Manager qualifications in accordance with the 245D requirements by one of the following:
- 4-year degree in a human service field and a minimum of 1 year direct care experience
- 2-year degree in a human service field and a minimum of 2 years direct care experience
- Diploma/certificate from Post-Secondary School in a human service field and a minimum of 3 years direct care experience
- Minimum of 4 years direct care experience under the supervision of a Designated Coordinator /Manager
- Minimum of 3-years of progressively responsible supervisory and personnel management experience in Human Services.
Candidates must also minimally meet these required qualifications:
- Must have a valid Driver's' License
- Ability to provide leadership by motivating, communicating, and engaging in a diverse work group.
- Ability to work rotating or irregular hours as needed or directed to complete on-site supervisory responsibilities. Ability to provide direct care as needed. Ability to fill a shift if someone calls in.
- Critical thinking and problem-solving skills are sufficient to analyze and evaluate complex situations, resolve conflicts, and guide direct reports and individuals receiving services.
- Ability to work collaboratively in a team environment.
- Communication skills sufficient to explain sensitive, controversial, and confidential information to direct reports, individuals receiving services, and other partners clearly and concisely while adhering to data privacy laws and requirements.
- Ability to interpret financial statements, take corrective actions, educate, and manage budget to ensure profitability.
Experience:
- Leading training on topics related to care for adults with disabilities.
- Working with individuals with active symptoms of a psychiatric diagnosis.
- Working with computer-based programs.
- Planning service initiatives with county case managers and other providers.
- Working with individuals with higher-level behavioral issues.
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates each job's beginning and ending month and year.
Reference/Background Checks – Royal Health conducts reference checks to verify job-related credentials and criminal background checks before appointment.
Benefits
- Company-matched 401k
- Accrue PTO
- 1.5 pay for Holidays worked
- Paid training and in-services
- Performance-based rate increase
- Longevity bonuses
- Advancement Opportunities, hiring-from-within company
We are looking forward to hearing from you.
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Job Type: Full-time
Pay: $52,000.00 - $63,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $52,000 - $63,000