Human Resources Manager

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Exciting opportunity for an HR professional! Bring your desire for making a difference to the Royal Gorge Route Railroad! The Human Resources Manager role administers human resource-related processes and programs.

The Royal Gorge Route Railroad is a premiere scenic destination that hosts more than 125,000 guests annually on a 24-mile round-trip train ride through the majestic Royal Gorge. The train is located 45-minutes southwest of Colorado Springs, in Cañon City, Colorado and is considered one of the top scenic trains in the nation and is the Royal Gorge Region’s number one destination attraction.

The train, which was resurrected in 1999 by the former owners of the Georgetown Loop Railroad, has been successful by developing a variety of classes of service and price points, which captures much of the tourism market available in the Royal Gorge Region. It’s like no other scenic line in Colorado, because guest satisfaction is paramount and second only to safety. Quality food, outstanding service, and the spectacular scenery of the Royal Gorge also put this scenic railroad in a class by itself. The Royal Gorge Route is owned and operated by a private Colorado Corporation and has been led by hands-on owners and a working management team.

This is your opportunity to help build the programs and processes supporting our talented, dedicated workforce. Your success will be determined by your motivation, sense of urgency, independence and relentless commitment to achieve results.

This position carries out responsibilities in the following functional areas: benefits facilitations, associate relations, talent development, performance management, onboarding orientation, policy implementation, recruitment/employment, affirmative action and employment law compliance.

Assists leadership with recruitment, hiring, staffing, development, succession planning, scheduling, etc. and provides guidance on execution of company HR programs and initiatives.

Develops, communicates, and implements HR practices and action plans to meet business needs by collaborating with managers, co-workers, customers, and other business partners.

Supports and advocates for associates by modeling Royal Gorge Route Railroad core values.

Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open-Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.

Job requirements:
General knowledge of employment laws and practices.

• Experience in the administration of benefits and compensation programs and other Human Resources programs.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Effective oral and written communication.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent organizational skills.
• The Royal Gorge Route Railroad deals with the public on a daily basis. We are “Safety First” conscious and people-oriented. We are committed to maintaining a drug-free workplace. This means that we do not tolerate the possession of drugs or alcohol on the premises, nor do we permit our staff to work under the influence of drugs or alcohol.
• We are a smoke-free workplace and do not permit employees to smoke on the premises.

QUALIFICATIONS

PREFERRED QUALIFICATIONS

• 2 – 3 years HR experience, including employee relations, leave administration and recruiting
• Demonstrated experience coordinating benefits and leave programs
• Demonstrated experience innovating and improving programs and processes
• Knowledge of state and federal HR laws and regulations
• Possess strong organizational/time management skills
• Possess ability to pay attention to details and focus on accuracy
• Ability to work in a fast-paced, environment handling multiple assignments
• Must be able to handle confidential matters and communicate in a professional and tactful manner

CANDIDATE CHARACTERISTICS:

• Change Management – Advocate for organizational change and helps others through the change.
• Communication – Strong, professional written and verbal communication skills.
• Drive for Results – Sets high standards of performance for themselves. Works towards exceeding goals and helps others in the business to understand how their choices and decisions about people affect the whole business.
• Solution Focused – ability to identify a problem, evaluate a situation and make informed and effective decisions based on the information from multiple perspectives.
• Problem Solving – Ability to identify root cause of problems. Excellent organizational, analytical and problem-solving skills.
• Organizational Steward – help the business create a competitive advantage through people by cultivating a Learning Organization and a Values & Results Driven Culture.