Client Care Coordinator homecare

Royal Faith Homecare Agency is a dynamic and growing homecare agency company dedicated to engaging with the community through innovative marketing and outreach efforts. We are looking for an energetic, self- motivated and creative marketing coordinator/ client care coordinator to lead our outside community events and represents our brand in a meaningful way. The ideal candidate will be responsible for developing and implementing marketing strategies to increase brand awareness, generate leads, and attract clients and referral partners. This role involves building relationships with healthcare professionals, community organizations, and prospective clients while promotion our services effectively.

Duties

• Assist in the development and implementation of marketing strategies across multiple channels including digital, print, and social media.
• Conduct SEO research and implement best practices to enhance online visibility.
• Analyze marketing data and metrics to evaluate campaign performance and inform future strategies.
• Plan, organize, and execute off-site community events, including festivals, networking gathering, sponsorship activations, and pop-up promotions.
• Develop event strategies that align with company goals and increase brand visibility.
• Establish and maintain relationships with local businesses, organizations, and vendors to create partnerships and sponsorship opportunities.
• Represent the company in public settings, engaging with attendees and promoting services in a compelling wa
• Educate the community about available resources and programs related to Royal Faith Homecare Agency.
• Maintain confidentiality and respect patient privacy in all communications and activities.
• Focus on developing strong relationships with community stakeholders such as healthcare providers, assisted living facilities, hospitals, doctors' offices and case management companies and other referral sources.
• Stay updated on industry trends and competitor activities to identify opportunities for growth.

Experience

• 2 years plus experience in marketing for homecare or healthcare, or senior services industries.
• proven ability to build and maintain relations with referral partners and clients.
• Experience in content marketing, SEO, digital marketing, analytics, and social media marketing is highly desirable.
• Experience in community outreach, brand promotions is a PLUS.
• Excellent public speaking skills
• strong organizational skills
• Familiarity with Google Analytics or similar tools for tracking website performance is a plus.
• Excellent research skills to gather insights that inform marketing strategies.
• A degree in Marketing, Communications, or a related field is preferred but not mandatory.

The Client Homecare Coordinator will be responsible for coordinating and providing high-quality nursing care to patients in a home or clinical setting. The successful candidate will play a crucial role in managing patient care plans, training or supervising home health aides, and ensuring compliance with medical protocols and regulations.

**Key Responsibilities:**

• Assess patients’ healthcare needs and develop individualized care plans in collaboration with the healthcare team, including the RN.
• Coordinate and schedule home visits for nursing staff and home health aides to ensure optimal patient care.
• Provide direct patient care, including administering medications, performing assessments, and managing treatments as prescribed.
• Monitor patient progress and respond to changes in patient conditions, adjusting care plans as necessary.
• Educate patients and their families about health conditions, care plans, and self-management strategies.
• Maintain accurate and detailed patient records and documentation in compliance with HIPAA and company policies.
• Train, supervise and/or mentor home health aides and nursing staff, providing guidance on care delivery and best practices.
• Conduct regular quality assurance checks and participate in quality improvement initiatives to enhance patient care standards.
• Communicate effectively with patients, families, and interdisciplinary team members to ensure continuity of care and address any concerns.
• Stay current on best practices, regulatory standards, and advancements in home healthcare.

**Qualifications:**

• Minimum of 1-2 years of experience, preferably in home healthcare or related settings.
• Strong clinical assessment and critical thinking skills.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal abilities.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• CPR and First Aid certification.
• Valid driver's license and reliable transportation to travel to patient homes.

**Preferred Qualifications:**

• Experience in care coordination or case management.
• Knowledge of home care regulations and compliance issues.

** Royal Faith Homecare Agency is an equal opportunity employer and welcomes applicants from diverse backgrounds.**

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Join us as we strive to enhance our brand presence and connect with our audience through innovative marketing efforts. If you are ready to take your career in marketing to the next level, we encourage you to apply!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 10 – 25 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work Location: On the road

Salary : $16 - $18