What are the responsibilities and job description for the On-Call Data Center Tech - Cabling and Connectivity - Chicago, IL position at Royal Communications Consultants Inc?
Seeking data center technician for:
Connectivity and Hardware Support for IMACD - Installation, Move, Add, Change, Decommissioning
Voice and Data Cabling
Rack and Stack of data center hardware
Patching
The work will include all types of patching, break-fix, circuit provision and recovery, installing switches, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Center Hardware (Server, Network and Storage) and provisioning of connectivity to Data Center Hardware.
The role is part-time on-call but can lead to full-time (40 hours weekly). Hours/days vary.
Responsibilities:
- Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
- Audit and document existing cabling installations.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Compile patching schedules as required.
- Utilize Cable Management Software as required for patching planning.
- Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labeled correctly ready for reconnection.
- IMAC-D of all desktop equipment including any peripherals
- Carry out Data Wiping activities by use of Software tools.
- Carry out all types of patching including voice & data, copper & fibre.
- Carry out testing and fault finding on Copper and Fibre Cabling
- Carry out all types of Copper Voice and Data terminations as required
- Carry out surveys and update drawings and schedules.
- Install and test analog, digital and VOIP telephone handsets and provide headset support as required.
- Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
- Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
Experience should include some of the following:
- Working in Voice and Data Cabling environment
- Moves Adds and Changes environment
- Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
- Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
- Good knowledge of Service Now (and other Process and Asset Management Tools)
- Good knowledge of Server Patching
- Knowledge of LAN / WAN and Active devices