What are the responsibilities and job description for the Counter Sales position at ROYAL Brass and Hose?
Royal Brass and Hose
Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.
We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.
Job Purpose
Takes merchandise requests from customer/salesperson, order entry and order processing to ensure timely, accurate order fulfillment.
Essential Job Functions
Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.
We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.
Job Purpose
Takes merchandise requests from customer/salesperson, order entry and order processing to ensure timely, accurate order fulfillment.
Essential Job Functions
- Assists customers at front counter ensure any order errors are corrected.
- End of day run for cash drawer and processing paperwork per established procedures.
- Make hose/tube assembly precise to manufacturers procedure and customer orders.
- Maintain counter display i.e. stocked, neat and dust free.
- Clean and maintain customer, counter, and hose shop areas.
- Perform required preventive maintenance on shop crimpers and equipment.
- Assist Shipping and Receiving with various tasks, as necessary.
- Assist Salesperson/Customers and Team Members with special requests i.e. check stock, availability of parts, inventory control etc.
- Participate in and assist branch teams with action plans, improvement projects or special requests from your supervisor.
- Train Team Members on established processes and procedures.
- Train Team Members on product.
- Demonstrating good work habits
- Supportive of company and management goals
- Team player
- Encouragement of team activities aimed at eliminating wasteful and redundant processed.
- Ability to pass pre-employment drug screen and physical.
- Ability to multi-task
- Detailed oriented
- In shop operations
- Minimal climate-controlled environment
- Able to lift 50 lbs.
- Able to push 30 lbs.
- Able to pull 50 lbs.
- Able to reach overhead (repetitive)
- Able to work 8 hours standing, bending and walking
- Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing