Front Desk Associate

What is the opportunity?

The Front Desk Associate will provide office and administrative support by learning and utilizing all of RBC GAM (U.S.) systems and tools, including Microsoft Office Suite, Salesforce, Concur travel and expense program, Assist Pro (AI tool) and WebEx. This role will interact with members of functional groups and representatives of third parties such as clients, governmental entities, accountants, law firms etc.

What will you do?

• Provide reception services by welcoming visitors, handling mail and answering the main phone line 5 days per week
• Provide basic printer maintenance by filling with paper and toner, arrange for repair as needed
• Order all office and kitchen supplies
• Assist with connecting conference room technology, order catering, print materials as requested
• Travel booking and expense reporting in Concur as assigned
• Interact professionally with internal and external clients and prospects; handle inquiries effectively, in an organized and courteous manner
• Handle confidential matters with discretion and good judgment; maintain confidentiality of all matters ascertained by reason of access to such information in this position
• Cross train within peer group to serve as back up and contribute to a high performing administrative team environment

What do you need to succeed?

Must-have

• Education Level: Associates degree or equivalent
• Experience: 3-5 years of administrative experience in a formal office environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $60,000 - $80,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.