Peer Wellness Mentor (3) - Roxbury Community College

Department: Student SUCCESS & Wellness / Wellness Center

Position Title: Peer Wellness Mentor

Position Level: Level II Intermediate

Developmental Focus: Apply & Contribute

Wage Tier: Level II

Economic Mobility Pathway: Pathway 1 Healthcare & Human Services

Placement Type: Learn & Earn

Location: On Campus

Number of Positions: 3

Recommended Hours: Up to 18.5 hours per week based on academic commitments and program needs

Maximum Hours: 18.5 hours per week

Supervisor: Brenda Flores

Required Prerequisite: Successful completion of the designated Wellness/Peer Wellness cohort prior to placement

Position Summary

The Peer Wellness Mentor is a trained student leadership position focused on cultivating a culture of care, connection, and well-being at RCC. Mentors serve as a non-clinical bridge to care by using their cohort training, campus knowledge, and peer perspective to support fellow students through active listening, resource navigation, community building, wellness programming, and appropriate referrals.

Essential Responsibilities

Co-facilitate approved affinity spaces, including Rise & Thrive, wellness workshops, and community-building activities.

Host assigned peer accountability or engagement hours to help students organize schedules, identify goals, and practice approved self-regulation strategies.

Practice active listening and provide non-clinical peer support within the defined scope of the role.

Warmly refer students to appropriate professional campus resources, including wellness, counseling, academic, basic-needs, and student-support services.

Conduct approved classroom visits, outreach, and wellness-resource promotion.

Assist with Wellness Center program administration, scheduling, data entry, materials, participation records, and routine office support.

Participate in required staff meetings, reflection, supervision, and professional development.

Required Qualifications

Successful completion of the designated Wellness/Peer Wellness cohort prior to placement.

Currently enrolled RCC student in good standing and eligible for the approved Federal Work-Study placement.

Strong verbal communication, empathy, active-listening, and interpersonal skills.

Ability to maintain confidentiality, professional boundaries, and appropriate discretion.

Ability to work collaboratively with students and staff from diverse backgrounds and experiences.

Demonstrated readiness to provide non-clinical peer support and resource navigation within the established scope of practice.

Required Training

Trauma-informed practices/care training as designated by the Wellness Center.

Mental Health First Aid/Ambassadorship or other designated wellness training.

Student privacy and FERPA-related training applicable to assigned duties.

Resource navigation, professional boundaries, safety escalation, and mandated-reporting training.

Scope of Practice & Safety

Peer Wellness Mentors provide non-clinical peer support, active listening, validation, resource sharing, and referrals. They do not diagnose, treat, counsel, provide therapy, or independently manage crisis situations. Mentors must promptly escalate safety, harm, crisis, or other concerns requiring professional intervention in accordance with College and Wellness Center procedures.

Student Learning & Professional Development Outcomes

Apply trained peer-support and active-listening practices within appropriate professional boundaries.

Navigate RCC resources and make appropriate warm referrals.

Support wellness programming, affinity spaces, outreach, and community-building activities.

Communicate professionally and appropriately handle sensitive information.

Apply trauma-informed, privacy, safety, and escalation practices within the scope of the student role.

Demonstrate peer leadership, teamwork, reliability, accountability, and professional judgment.

Supervision & Performance

The Peer Wellness Mentor reports to the Assistant Director of Wellness or designated Wellness Center staff. Mentors receive structured training, regular supervision, reflection opportunities, feedback, and professional development. Performance concerns will be addressed through RCC's progressive intervention process.