What are the responsibilities and job description for the Dock Attendant position at Rowing Dock?
Rowing Dock is the premier paddling destination on Lady Bird Lake in Austin, Texas. We offer kayak, canoe, and stand up paddleboard rentals in addition to regular weekly guided tours and water-based activities for groups. Our team is the heart of our operation, and the reason customers call the dock their favorite place in Austin. If you love being outside, are looking for a job where most of your colleagues turn into lifelong friends and enjoy working in a fun, fast-paced, and customer service-centric environment, Rowing Dock is the place for you.
The Role
The Dock Attendant is the face of Rowing Dock. You are responsible for assisting customers and answering questions about the dock. This is a highly physical job where you will be repeatedly de-racking and re-racking equipment. You take pride in keeping our dock nice, neat, and organized, as well as taking care of the equipment. As a Dock Attendant, you will learn how to properly pair customers with appropriate boats per their body type and skill set, how to help customers in and out of boats, how to teach customers paddling basics, and most importantly, how to have a good time while doing all of the above!
Who You Are
(Please do not apply if you cannot meet ALL guidelines below)
You appreciate an incredible customer service experience and will work hard to make it a reality
You are a talker and you like being social, friendly, and engaging with people
You are comfortable working outside in the heat (this is Texas, y'all! Our summers are HOT).
You are into staying fit and healthy
You are always up for a good time but you are also responsible and professional (tardiness and absenteeism are NOT tolerated)
You are available on weekends and holidays
You are over the age of 18 and have reliable transportation to/from work
You can commit to working at Rowing Dock for six months or longer. We are looking for dedicated members to join our team. If you are looking for stop-gap employment, please do not apply.
Pay
We provide paid training including First Aid/CPR certifications
Hourly Wages
Shifts
Dock Attendants work between 2 and 5 shifts a week. This is a part-time job; please do not apply if you expect full-time hours.
Shifts are 4-6 hours in length
The Role
The Dock Attendant is the face of Rowing Dock. You are responsible for assisting customers and answering questions about the dock. This is a highly physical job where you will be repeatedly de-racking and re-racking equipment. You take pride in keeping our dock nice, neat, and organized, as well as taking care of the equipment. As a Dock Attendant, you will learn how to properly pair customers with appropriate boats per their body type and skill set, how to help customers in and out of boats, how to teach customers paddling basics, and most importantly, how to have a good time while doing all of the above!
Who You Are
(Please do not apply if you cannot meet ALL guidelines below)
You appreciate an incredible customer service experience and will work hard to make it a reality
You are a talker and you like being social, friendly, and engaging with people
You are comfortable working outside in the heat (this is Texas, y'all! Our summers are HOT).
You are into staying fit and healthy
You are always up for a good time but you are also responsible and professional (tardiness and absenteeism are NOT tolerated)
You are available on weekends and holidays
You are over the age of 18 and have reliable transportation to/from work
You can commit to working at Rowing Dock for six months or longer. We are looking for dedicated members to join our team. If you are looking for stop-gap employment, please do not apply.
Pay
We provide paid training including First Aid/CPR certifications
Hourly Wages
- $19/Hour for Dock Attendants
- $20/Hour if promoted to a leadership role
Shifts
Dock Attendants work between 2 and 5 shifts a week. This is a part-time job; please do not apply if you expect full-time hours.
Shifts are 4-6 hours in length
Salary : $19 - $20