Kitchen Supervisor

Kitchen Supervisor

About Rowe Casa Organics:

Rowe Casa was founded in 2017 with the purpose of creating truly natural products made with only the highest quality ingredients. From its beginnings making Elderberry Syrup in a home kitchen, Rowe Casa now has a product line of close to 350 products sold worldwide and employs a staff of over 300 employees.

About the Position:

We are looking for a full-time Production Supervisor who will lead our overnight kitchen production team. This position is a full-time position. This position is located in New Boston, TX and will report directly to the Director of Fulfillment.

Key Roles and Responsibilities (not limited to):

Team Leadership:

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  Provide guidance to the kitchen production team, including training, cross-training, and retraining staff.
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  Uphold expectations and provide regular feedback to team members, including strict accountability and adherence to batch records and processes.
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  Ensure employees follow production procedures, safety protocols, and company policies.
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  Assist in fostering a positive and collaborative work environment, promoting teamwork and employee engagement.
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  Report any performance or disciplinary issues promptly to the Director of Fulfillment and be prepared to address them with kitchen staffin accordance with company policies.

Production Operations:

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  Help oversee and coordinate kitchen production activities, ensuring adherence to schedules and targets.
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  Monitor production processes and ensure efficient utilization of resources, including raw materials, equipment, and labor.
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  Collaborate with leadership positions and the procurement team to ensure availability of materials and supplies for uninterrupted production.
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  Maintain and enforce standard operating procedures (SOPs) to ensure consistency and quality in production processes.
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  Assist in monitoring and maintaining equipment performance and communicate maintenance and repairs as required.
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  Work with the Quality and Compliance team to ensure compliance with health and safety regulations and promote a safe working environment.

Quality Control:

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  Possess a complete understanding and knowledge of each product and the manufacturing process required in order to communicate effectively with production staff.
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  Implement and enforce quality control measures to ensure products meet or exceed customer specifications and regulatory requirements.
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  Work with Quality and Compliance team to conduct regular inspections and audits to identify and address quality issues or deviations from standards.
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  Collaborate with the quality control team to develop and update quality control procedures and documentation.
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  Work with the Quality control team to investigate and resolve any quality-related issues or customer complaints in a timely manner.

Process Improvement:

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  Continuously evaluate production processes and identify to the Director of Fulfillment for improvement in terms of efficiency, productivity, and cost-effectiveness.
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  Implement strategies to optimize production workflows, reduce waste, and improve overall operational performance.
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  Stay updated on industry trends, best practices, and regulatory changes related to manufacturing and production.

Performance Tracking and Reporting:

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  Monitor key performance indicators (KPIs) set in place by the Director of Fulfillment related to production, such as production output, efficiency, and quality metrics.
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  Be willing to generate regular reports on production activities, including volume, productivity, and performance metrics as instructed.
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  Analyze data and provide insights to the Director of Fulfillment for decision-making and process improvement initiatives.

Qualifications:

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  Proven experience in production or manufacturing operations, with at least 1-2 years in a supervisory or leadership role.
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  Strong knowledge of manufacturing processes.
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  Familiarity with quality control principles and practices, including ISO standards and regulatory requirements.
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  Excellent leadership and team management skills, with the ability to motivate and develop employees.
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  Strong problem-solving and analytical abilities, with a focus on continuous improvement.
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  Proficient in using production management software and systems.
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  Excellent communication skills, both verbal and written, with the ability to collaborate with cross-functional teams and provide clear instructions.
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  Strong organizational and time management abilities, with a keen attention to detail.
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  A willingness to be flexible and adjust job duties, assignments, and expectations often as this business requires with rapid growth and demand.

Preferred Qualifications:

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  Experience in the natural and organic product industry.

Note:This job description is intended to convey information essential to understanding the scope of the role. It is not an exhaustive list of duties, skills, or responsibilities and may be updated at any time. As our business evolves, so may your role. Employees may be reassigned to different positions, teams, or functions to support organizational goals and growth.

Rowe Casa Organics is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.