What are the responsibilities and job description for the Store Director - San Diego + Orange County position at Rowan?
Luxury Retail Store Director
San Diego Orange County
Full-Time | Multiple Opportunities Available
Rowan is a California lifestyle brand rooted in quality, connection, and timeless design. We create everyday pieces meant to last — inspired by heritage, craftsmanship, family, and life on the California coast.
We are currently hiring experienced Store Directors and Store Managers for multiple locations across San Diego and Orange County.
This is not traditional retail management. We are looking for leaders who know how to build culture, drive meaningful client relationships, create exceptional hospitality-driven experiences, and grow business through people, community, and leadership.
Our strongest leaders are relational, entrepreneurial, emotionally intelligent, and highly motivated to build something meaningful alongside a growing California brand.
What You’ll Lead
At Rowan, our stores are built around a few core pillars:
- Culture & Team Leadership
- Building healthy, motivated, high-performing teams that genuinely care about people and the experience they create.
- Client Relationships
- Developing long-term client connections through thoughtful outreach, trust, consistency, and service.
- Hospitality & Experience
- Creating warm, welcoming environments where clients feel known, valued, and inspired.
- Community & Business Development
- Driving traffic and awareness through local partnerships, events, networking, and relationship-building within the surrounding community.
- Sales Performance
- Leading by example through strong clienteling, styling, communication, coaching, and business ownership mindset.
This role is intentionally less operations-heavy and more focused on leadership, people development, sales growth, and customer experience.
Responsibilities
- Lead and inspire the store team through presence, coaching, accountability, and culture
- Drive store sales through client relationships, team development, and community engagement
- Create a hospitality-first environment for both clients and team members
- Build long-term customer loyalty through consistent outreach and relationship-building
- Recruit, coach, and develop strong talent within the store
- Support and execute store events, activations, and local partnerships
- Maintain elevated visual presentation and brand standards
- Partner with leadership on business opportunities, staffing, and growth initiatives
- Lead daily business with ownership mentality and attention to detail
Who You Are
- Strong leader with emotional intelligence and natural people skills
- Hospitality-minded with a passion for creating meaningful experiences
- Sales-driven and motivated by building relationships and growing business
- Entrepreneurial, proactive, and self-motivated
- Strong communicator who can coach, inspire, and challenge a team
- Comfortable in a fast-moving, high-expectation environment
- Passionate about community, style, and thoughtful service
Ideal Experience
Experience in one or more of the following is needed:
- Retail leadership
- Hospitality leadership
- Luxury or premium client experience
- Clienteling and relationship-based sales
- Business development
- Team leadership and coaching
- Community engagement or event-driven businesses
Compensation & Benefits
- Base compensation dependent on experience and store volume
- Commission and performance bonus opportunities
- Full health benefits
- Employee wardrobe incentives
- Growth opportunities within a rapidly expanding brand
Why Rowan?
We are building more than stores. We are building a brand centered around connection, quality, hospitality, and meaningful experiences.
We believe the best retail leaders know how to care deeply for people while also driving business with intention, ownership, and consistency.
If you are someone who loves leadership, community, people, style, and building lasting relationships — we’d love to meet you.