Web Operations Specialist (PSS1), Division of Marketing & Communication

This position will specifically and comprehensively support the infrastructure and operations for the Rowan University website(s). This role requires a high degree of technical autonomy and deep knowledge of server administration.

The position reports to the Director of Web Strategy and Development in the Rowan University Division of Marketing & Communication. Some evening, weekend, and holiday work is to be expected. Candidates must follow the residency requirements outlined by the New Jersey AFT.

Essential Position Responsibilities/Functions

• Configure and perform routine maintenance to ensure optimal performance of Rowan's CMS and web server cluster.
• Remediate server performance or outage notices in a timely fashion.
• Build and maintain reliable development, staging, and test environments to support the Web Services team, ensuring parity with production systems.
• Implement industry web standards and best practices throughout the Rowan University website, with particular awareness for performance.
• Work collaboratively on various projects with developers, other departments, and external vendors/service providers.
• Serve as the team's liaison for university-wide operations. Regularly attend Change Management meetings to align with upcoming maintenance, network outages, and current technology events.
• Work with Rowan’s Information Security Office to address and remediate vulnerabilities.
• Create and maintain technical documentation regarding back-end processes.
• Manage several projects simultaneously.
• Provide support for other, various Rowan University projects and initiatives.
  
  

Qualifications

Required:

• A master’s degree in web development, computer science, information technology, or related degree.
• Five (5) to seven (7) years of professional experience working as an web or dev ops specialist, full-stack developer, programmer, or similar role.
• Familiarity with LAMP web application stack development.
• Knowledge administering Linux web servers running Apache, PHP, MySQLand other backend server technologies.
• Comfortability with regular expressions.
• Experience supporting the CI/CD pipeline utilizing Git and GitHub.
• Understanding of the entire web development process (design, development, testing, and deployment).
• Familiarity with content management systems such as Cascade, Drupal, or WordPress.
• Excellent oral and written communication skills.
• Strong organizational and problem-solving skills.
• Be able to work independently to solve problems with minimal supervision.
  
  

Preferred

• Experience with AlmaLinux, CentOS, or RHEL
• Experience with Linux shell scripting to automate server and development processes. Experience supporting Apache Tomcat applications
• Back-end or full-stack development experience.
• Knowledge of front-end technologies, including HTML, CSS, Sass, JavaScript, and modern JavaScript frameworks.
• Experience with Apache Velocity.
• Experience using Cascade Content Management System by Hannon Hill.
• Experience working in an Agile/Scrum development environment.
• Experience using project management tools.
• Experience supporting web systems in a higher education environment.
• Proven ability to stay current with rapidly-changing technologies.
  
  

Salary: In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is AFT: Range 27, ($85,550.86 to $98,388.88), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors.

For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 & 4.10).

Benefits: For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Notes

• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Only completed online applications submitted on or before the posted deadline will be considered. Review of applications will continue until the position is filled.