Part Time Student Services Associate (Temporary)

JOB Temporary staffing focused on high-impact, time-sensitive operational needs during the summer term. Responsible for providing customer service to students who inquire, apply, attend, or withdraw from the College. This includes electronic and manual data collection, data entry, and filing as well as in-person and phone interactions.

This position is grant funded, with funding until August 31, 2026. EXAMPLE OF DUTIES

• Work at the College’s information counter, phone center and or data entry center.
• Assist new and returning students in all processes related to Admissions and Registration office functions.
• Respond to inquiries from all Student Services Center Departments.
• Assist the Registrar in the coordination and training of part-time personnel and Student Workers.
• Actively participates in the recruitment process through the College’s sponsored programs and through informal interactions with the community.
• Process credit and Community Enrichment registrations, drop/add forms, and withdrawal forms. Maintain relevant files.
• Assist in processing all chargeback acceptance/refusal forms for students attending other colleges.
• Perform other related duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community. SUPPLEMENTAL INFORMATION INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Employee Classification: Part Time, Grant Funded, Temporary