What are the responsibilities and job description for the Assistant General Manager - Burlington position at Row34?
Row 34 is an award-winning, high-energy oyster bar with locations in Bostons Seaport, Cambridge, Kenmore Square, Burlington, MA and Portsmouth, NH. Our Burlington location is located across the street from the Burlington Mall - right off of Route 3 and I-95.
Were looking for an experienced Assistant General Manager to join our Burlington leadership team, with a strong focus on service operations.
About the Role
This is a hands-on leadership role built around presence, energy, and hospitality. As AGM, youll partner closely with the General Manager to lead daily operations, support and develop the team, and ensure an exceptional guest experience from open to close.
This role includes direct ownership of server operations. This includes the server schedule, interviewing, hiring and training the team, maintaining service standards.
Youll be on the floor during servicecoaching, troubleshooting, and setting the tonewhile also supporting the behind-the-scenes work that keeps the restaurant running at a high level.
What Youll Do
-
Lead from the floor in a high-volume, fast-paced environment
-
Set and uphold the standard for warm, knowledgeable, and efficient service
-
Coach, develop, and support FOH managers and hourly team members
-
Partner with the GM on daily operations, staffing, and overall performance
-
Ensure consistency in beverage quality, execution, and guest experience at the bar
-
Help drive a positive, team-first culture across FOH and BOH
-
Maintain a clean, safe, and fully compliant restaurant environment
-
Step in wherever needed to keep service running smoothly
What Were Looking For
-
3 years of management experience in a high-volume, full-service restaurant
-
Strong understanding of bar operations, inventory management, and cost controls
-
Proven ability to lead teams in a fast-paced, service-driven environment
-
A strong floor presence with a genuine passion for hospitality
-
Clear communicator with a calm, solutions-focused approach
What We Offer
-
Competitive salary ($75K-$85K) depending on experience
-
Health, dental, and vision insurance offered at 90 days
-
401(k) with company match
-
Dining discounts across Row 34 locations
-
2 weeks paid vacation (10 days)
-
Free Parking
-
Opportunities for growth within a growing restaurant group
About Us
At Row 34, were serious about oysters, beer, and hospitalitybut we dont take ourselves too seriously. We pride ourselves on creating a high-energy, welcoming environment where both guests and team members can thrive.
If youre someone who leads from the floor, supports your team, and takes pride in running a tight, high-performing bar within a busy restaurantwed love to meet you.
Please apply with your resume.
Salary : $75,000 - $85,000