What are the responsibilities and job description for the Software Engineer II, SRE and Support Team position at Rover.com?
Who We Are
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.
Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status.
Meet The Site Reliability And Production Support Team
The Site Reliability Engineer would be joining the Site Reliability (SRE) and Production Support Team. The SRE team manages Rover’s infrastructure, databases and focuses on the performance, scalability, and reliability of our systems. We build and maintain observability tools and help our engineering teams deliver a stable, reliable, and robust experience for our owners and sitters. The SRE and Production Support team is part of the Platform Engineering division.
What We Are Looking For
Rover.com is seeking a talented Software Engineer to join our team. In this role, you will be responsible for maintaining and enhancing Rover's critical infrastructure, which is built on cutting-edge technologies including Amazon EKS, Terraform, and AWS. You will maintain our observability tooling such as Datadog, Sentry and Splunk to enable a seamless developer experience for the larger engineering org. You will work in our Django codebase to manage critical dependencies and improvements. Your expertise will be crucial in ensuring the performance, scalability, and reliability of our platform.
Your Responsibilities
Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.
Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status.
Meet The Site Reliability And Production Support Team
The Site Reliability Engineer would be joining the Site Reliability (SRE) and Production Support Team. The SRE team manages Rover’s infrastructure, databases and focuses on the performance, scalability, and reliability of our systems. We build and maintain observability tools and help our engineering teams deliver a stable, reliable, and robust experience for our owners and sitters. The SRE and Production Support team is part of the Platform Engineering division.
What We Are Looking For
Rover.com is seeking a talented Software Engineer to join our team. In this role, you will be responsible for maintaining and enhancing Rover's critical infrastructure, which is built on cutting-edge technologies including Amazon EKS, Terraform, and AWS. You will maintain our observability tooling such as Datadog, Sentry and Splunk to enable a seamless developer experience for the larger engineering org. You will work in our Django codebase to manage critical dependencies and improvements. Your expertise will be crucial in ensuring the performance, scalability, and reliability of our platform.
Your Responsibilities
- Work on projects to improve the availability, reliability, resiliency and performance of the Rover application, website, infrastructure and databases.
- Design, implement, and maintain Rover’s observability tooling
- Design, implement, and maintain scalable and reliable infrastructure using AWS, Kubernetes, and Terraform.
- Collaborate with engineering teams to optimize application performance and reliability.
- Participate in on-call rotations to provide 24/7 support for critical systems.
- Troubleshoot complex production issues and perform root cause analysis.
- Ensure security best practices are implemented and maintained across the infrastructure.
- Computer Science or equivalent background
- 2 years as a software developer (preferably in Django/Python)
- Familiarity with Infrastructure as Code (IaC) Terraform, AWS, Kubernetes
- Familiarity with datastores AWS RDS (MySQL/PostgreSQL)
- Bonus: Experience with the observability tools we use - Splunk, Sentry, Datadog
- We are proud to be professional software developers building high quality, scalable and supportable solutions.
- We are curious and passionate about learning, providing the right environment and resources for professional growth.
- We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products.
- We embrace progressive engineering practices including automated testing and a continuous deployment pipeline.
- We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance.
- And, dogs in the office. Bring yours, too!
- Competitive compensation
- 401k match
- Flexible PTO
- Competitive benefits package, including medical, dental, and vision insurance
- Commuter benefits
- Bring your dog to work (and unlimited puppy time)
- Doggy benefits, including $1000 toward adopting your first dog
- Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
- Regular team activities performed in-person and virtually
- In the greater Seattle area the first-year salary range is $118,476-$152,686. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
- The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.
Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $118,476 - $152,686