What are the responsibilities and job description for the Rental Agent position at Routes Car Rentals?
Job Responsibilities
- Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.
- Create the rental agreement while advising on and up-selling vehicles and optional services that fit the customers needs
- Provide excellent customer service in all customer contact situations
- Meet all sales goals and service standards
- Complete administrative tasks daily to assist the branch as needed
- Communicate via telephone and email in a professional manner
- Assist with the returning and turnaround of vehicles as needed
- Perform other job duties as assigned by management to meet the business needs.
Experience
- High school diploma or GED
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multitask
- Ability to manage stressful or unusual situations to maintain exceptional customer service
- Basic computer skills and knowledge
- Ability to work 24-40 hours per week including day and/or evening hours as well as Holidays
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Ability to communicate in other languages are preferred
Job Type: Full-time
Pay: $12.00 per hour
Compensation package:
- Commission pay
- Hourly pay
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $12