What are the responsibilities and job description for the Information Technology- Senior Application Engineer & Platform Lead, Sales & Marketing Technology position at roundroom?
We’re seeking a hands-on Senior Application Engineer to own and deliver the technology that powers our Sales and Marketing teams. This is a true build-and-run role designing, developing, administering, and supporting platforms end-to-end while partnering closely with the business.
What You’ll Do:
- Own Microsoft Customer Insights, Power Platform (Power Apps, Power Automate), and related tools
- Design, build, and deploy solutions and automations across sales and marketing workflows
- Develop AI-enabled capabilities, including Copilot Studio and conversational automation
- Manage integrations, troubleshoot issues, and ensure platform reliability
- Partner with Sales, Marketing, and Operations to translate business needs into technical solutions
- Drive user adoption through training, governance, and ongoing support
- Manage vendors, licenses, and platform roadmap
What You Bring:
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
- 7 years of experience in application engineering and platform management
- Strong expertise in Microsoft Power Platform and Customer Insights
- Experience building apps, automations, and integrations (APIs, Azure services)
- Hands-on experience with AI tools like Copilot Studio (Moveworks a plus)
- Ability to operate independently in a fast-paced, lean environment
- Strong business partnership and communication skills
Additional Details:
- Hybrid role based out of Fishers, IN (in-office presence required)
- Up to 10% travel
Preferred:
- Experience in retail, wireless, or multi-location environments
- Relevant Microsoft certifications
We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information, or any other status protected by applicable federal, state, or local laws. We are committed to providing reasonable accommodations for qualified individuals with disabilities.
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